Retail Industry

From retail strategy to operational execution, we help retailers fortify their businesses, strengthening the readiness, resilience and relevance needed for whatever disruptions that lie ahead.

Transforming Retail Podcast

Our panel of professionals share insights on global retail challenges — from the changing consumer to tech-enabled transformation.

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Our latest thinking

Fashioning a sustainable future for an online clothing retailer

EY has helped fashion retailer ASOS to identify opportunities to unlock value, making it more resilient and better prepared for the future.. Learn more.

+ 1

How to serve consumers who rely on tech, but don’t trust tech

Our global research shows how digital is transforming the consumer and why relationships shaped by trust, respect and value are critical. Learn more.

Kristina Rogers

Reframing the future of an iconic skiwear brand

EY-Parthenon helped BOGNER return to profitability in spite of the COVID-19 pandemic. Learn more.

Falco Weidemeyer

When experience defines how consumers buy, what will retailers sell?

Instead of the “store” of the future, retailers should be thinking about the “space” of the future. Find out more.

Thomas Harms + 4

How will customer-first technology create retailer value that lasts?

Retailers must build technology foundations for the future to respond to changing consumer behaviors and expectations around how they shop. Find out how.

Michael Renz + 2

How retailers can integrate into consumer lives at scale

To be truly relevant, retailers need to transform their technology and focus on creating value customers appreciate. Learn more.

Michael Renz + 5

    How will customer-first technology create retailer value that lasts?

    Consumers expect more from retailers than ever before – it’s time for retail businesses to maximize technology to evolve for the future.

    How EY can help

    The Retail Industry team

    Isaac Krakovsky

    EY Americas Consulting Retail Sector Leader
    Advising the retail, consumer and private equity industries for over 30 years. Passionate about leading teams, business transformation, family, skiing and golf.
    New York, USA

    Will Auchincloss

    EY-Parthenon Americas Consumer Products and Retail Leader
    Passionate leader focused on accelerating winning strategies for clients. Trusted advisor to help leaders reach the full potential of their business. Proud husband and parent.
    Atlanta, USA

    Lokesh Ohri

    EY Americas Consulting Consumer Sector Leader
    Consumer products and retail aficionado. Emerging tech, data and AI enthusiast. Innovator. Proud father.
    New York, USA
    Contact us
    Connect with our retail strategy and consulting teams to help fortify a new roadmap for sustainable, profitable growth in retail.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.