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Telecommunications — insights and services

Leading telecom industry strategies that drive resiliency

For telecommunications (telecom) providers and other players in the telecom industry, rapid transformation requires a strategic, forward-looking business model centered on growth. Our TMT strategy consulting professionals help telecom companies navigate a diverse array of challenges and telecom industry trends around 5G migration, digital home, evolving technologies and the regulatory landscape. We audit some of the largest telecom companies in the world. In addition, EY leading telecom consulting, tax, technology and risk management capabilities help leaders across telecommunications transform operations and manage risk and stand up telecom industry trends across the largest telecom markets in the US amid today’s rapidly changing environment.

Our latest thinking on the telecommunications industry

How telcos can help enterprises scale emerging technologies

Enterprises are pursuing digital transformation by investing more in emerging technologies – and vendors must adopt new strategies to help them succeed. Read more.

18 Feb 2025 Rob Atkinson + 1

Top 10 risks for telecommunications in 2025

As communications operators continue to manage an expanding array of threats, here’s the EY analysis of the 10 biggest risks they face in 2025. Learn more.

22 Jan 2025 Cédric Foray + 1

How to secure data centers from internal and external risks

Data center security is key; firms must tighten internal policies to shield sensitive info. Discover more.

21 Nov 2024 Bill Fryberger

How will you stand out in today’s crowded digital home market?

To succeed in the fast-evolving digital home, providers must differentiate themselves in the eyes of their target consumers. Here’s how.

30 Oct 2024 Cédric Foray + 1

Data center development: mastering the stabilized asset cycle

Avoid pitfalls and unlock value through a multidisciplinary, three-stage strategy. Learn more.

14 Oct 2024 Gordon Bell + 2

Are leaders ready for the telco of tomorrow?

To thrive in the future, telcos must seek differentiators beyond network quality, and adapt to changing ecosystems and market structures.

17 Jul 2024

3 steps to predict new TMT customer patterns beyond the numbers

Adapt your consumer data in the marketplace to improve customer experience and drive innovation

24 Apr 2024 Traci Gusher

How can you realize the promise of transformational technologies?

The enterprise opportunity to deploy new technologies is vast, but CIOs must adapt digital transformation principles to maximize value. Read more.

09 Feb 2024

How telecom retail can navigate its evolution to meet customer needs

Telecommunications retailers can do a few things to address the business imperative of meeting changing customer needs as the industry evolves. Read more.

17 Nov 2023 Patricia Camden

Is the digital home immune to the cost-of-living crisis?

Despite financial pressures, few households are economizing on digital home services. Read more.

14 Sep 2023 Adrian Baschnonga + 1

5 levers to drive supply chain resilience in the telecom industry

Supply chain leaders have the tools to address telecom disruption and promote operational resilience and excellence. Learn more.

21 Aug 2023 Puneet Arora + 3

Taking the long view is helping New Relic scale into the billions

An $850+ million revenue all-in-one observability company helping software engineers at leading brands faced a conundrum. Learn more in this case study.

23 Mar 2023

How a partner ecosystem strategy delivers growth in a disruptive era

A year after its spinoff from IBM, Kyndryl gained the freedom to imagine and the flexibility to build — through alliances. Stephen Leonard tells us how.

17 Feb 2023 Ken Englund

The CIO Imperative: How emerging tech can accelerate a path to sustainability

Enterprises are increasingly looking to leverage new technologies like 5G and IoT to deliver their ESG goals. Learn more.

15 Feb 2023

    How EY can help

    The telecommunications team

    Jay Robbins

    EY Americas Telecommunications Co-Leader
    Results-oriented business advisor. Long-term admirer and practitioner in the Telecommunications sector. Avid runner, and basketball superfan. Husband and father of two amazing kids.
    Philadelphia, USA

    Molly John

    EY Americas Telecommunications Co-Leader
    More than 25 years of experience working with large multinational companies.; a passion for DE&I initiatives and a commitment to positive change within the EY network and my broader community.
    New York, USA

    Kent Gerety

    EY America Telecom Tax leader
    America Telecom Tax Industry Leader bringing experience developing insights, leading practices and industry implications on tax technical matters to related business strategies.
    Dallas, USA

    Daniel Theander

    EY Americas Telecommunications Growth Leader
    Energetic, inclusive and innovative business leader. Passionate about delivering impactful solutions and outcomes. Global citizen who leverages TMT to make people and businesses more interconnected.
    New York, USA

    Michael Misrahi

    EY Americas Telecommunications Leader, Strategy and Transactions, EY-Parthenon, Ernst & Young LLP
    Focused on revenue growth, diversification, target evaluation and competitor analysis. Experience in product and bundling strategies, capex process optimization and business case development.
    New York, USA

    Danielle Marietta

    Managing Director, EY-Parthenon, Ernst & Young LLP
    Skilled in MS Office, mining and manipulating data to assess themes/patterns in large data sets. Enjoys music and travel. Lives with husband and two daughters. Loves basketball and football.
    Atlanta, USA
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