We advise clients on the full suite of hospitality and tourism services – from strategy and transaction consulting to digital operational innovations.
The rise in global travel and tourism has fueled a dynamic hospitality sector in recent decades, and the accompanying digital revolution has disrupted the hospitality industry and accelerated change. Customers expect far more from hospitality organizations than ever before, as seamless digital experiences in other sectors create a new normal. A desire for personalized service is driving the industry professionals to rethink how to reach and engage with customers.
EY hospitality and tourism teams support hotels and destination organizations, helping them to make operations cost-efficient while providing the required services for their customers and communities.