Hospitality

We help hospitality companies achieve a balance between success today and what growth requires tomorrow.

We advise clients on the full suite of hospitality and tourism services – from strategy and transaction consulting to digital operational innovations. 

 

The rise in global travel and tourism has fueled a dynamic hospitality sector in recent decades, and the accompanying digital revolution has disrupted the hospitality industry and accelerated change. Customers expect far more from hospitality organizations than ever before, as seamless digital experiences in other sectors create a new normal. A desire for personalized service is driving the industry professionals to rethink how to reach and engage with customers.

 

EY hospitality and tourism teams support hotels and destination organizations, helping them to make operations cost-efficient while providing the required services for their customers and communities.

Our latest thinking

How hospitality AI is steering hotels toward a smart future

Uncover the benefits of AI in hospitality, from optimizing operations to improving guest experiences, ensuring your hotel stays ahead of industry trends.

05 Dec 2024 Umar Riaz

Future workplace trends: Are you putting your office to work?

Rocked by three years of shifting workplace trends, corporate real estate is still finding stable ground.

11 Dec 2023

How to navigate the impact of higher interest rates on commercial property

Distress in the real estate market will impact multiple parties. A recent EY webcast affirms scenario planning is key to success. Learn more.

13 Jul 2023 EY Americas

How CFOs are forecasting the financial state of the hospitality industry

Hospitality CFOs forecast the financial state of the industry, including key challenges, solutions and performance expectations. Learn more.

19 Jun 2023 Umar Riaz

How digital transformation opened new channels for growth

With help from EY professionals, Royal Caribbean’s digital-first approach is transforming their business and the cruising experience.

04 Apr 2023

Hospitality industry looks strong for 2023 – despite recession fears

Explore the latest EY hospitality industry trends report and discover actionable insights for 2023.

23 Mar 2023 Umar Riaz

EY real estate: five ways to safeguard buildings against cyber risk

How can real estate developers and organizations get ahead of cyber risk? Click the link for five ways to safeguard buildings against cyber threats.

07 Mar 2023 EY Americas

The electrification of real estate: the next generation of buildings

Discover the four key questions uncovered in a panel of EY and MIT leaders about building electrification strategies to promote carbon reduction

27 Feb 2023 Mark Grinis
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