Banking and Capital Markets

The bank of the future will integrate disruptive technologies with an ecosystem of partners to transform their business and achieve growth.



Providing AI-driven personalized customer experiences in banking

In today's fast-paced financial services industry, the importance of delivering exceptional customer experiences cannot be overstated.  Learn how financial services organizations can optimize and personalize customer experiences while driving business growth and success.

Prioritizing customer centricity in financial services transformation to drive growth and loyalty

Learn how financial services organizations are transforming and modernizing their core technologies to enhance trust, credibility, and create meaningful customer engagements.

Our latest thinking on Banking & Capital Markets

KYC refresh: building an effective risk-based program

Businesses face challenges to refresh their KYC models to reduce costs and improve anti-financial crime risk management. Learn more.

U.S. Treasury central clearing: preparing for profound structural market change

U.S. Treasury clearing: how market participants can prepare for the new mandate. Learn more.

Payments and bank fees: an $82b balancing act

Consumer fee income is crucial for banks and payment providers. At the same time, it’s a major driver of consumer dissatisfaction and churn. Learn more.

How banks can develop a winning strategy in cross-border payments

Our global payment leaders reveal strategies for banks to thrive in the dynamic, global cross-border payments market. Download the report.

Through an auditor’s lens: structured products valuation

Explore the auditor’s approach to structured finance product valuation, detailed in the EY insights that follow.

Payment throttling: a balancing act for managing intraday liquidity risk

Payment-throttling frameworks are essential to preventing intraday liquidity shortfalls and preserving banking institutions’ financial resilience. Learn more.

How auto lenders can reimagine themselves today for a world of change

The need for auto lenders to keep up as change accelerates amid uncertainty is driving companies’ efforts to refresh their approaches. Read more.

Banking structure reports: what they are, why they matter

This regulatory reporting brief covers banking structure report basics, trends and industry challenges. Learn more in our full report.

How regional banks are transforming collateral management functions

Regional banks are enhancing their collateral management capabilities in response to shifting market dynamics. Learn more.

Why first impressions count when redefining client onboarding for banks

Learn how banks can make onboarding both efficient for customers and effective in safeguarding against financial crime and other risks.

How small financial institutions can win consumer attention

How credit unions, regional banks and community banks can embrace the digital marketplace infrastructure model. Learn more.

How pursuing GenAI can transform mortgage lending

By applying GenAI innovations across the lifecycle, mortgage lenders can gain a strategic advantage. Learn more.

Impacts of Central Clearing of US Treasuries and Repo

In this webcast, panelists will discuss key themes and high-level requirements of the US Treasury and repo central clearing rules.

FR 2052a: report evolution and key challenges

This regulatory reporting brief covers the evolution and challenges of the Complex Institution Liquidity Monitoring Report (FR 2052a). Learn more.

Can core platform modernization position a bank for future success?

Case study: how one regional bank used core platform modernization to build a strong foundation for future profitability.

The case for a modern transaction banking platform

The evolution of corporate treasury management needs presents an opportunity for corporate banks. Learn from an industry approach.

How to transition from a tactical to strategic adoption of ISO 20022

With ISO 20022 adoption lagging amid competing global deadlines, a successful migration may hinge on changing from a tactical to a strategic mindset.

How Gen Z’s preference for digital is changing the payments landscape

EY survey shows Gen Z embraces simple, seamless payment methods. Learn more.

How can financial institutions modernize their fair-lending practices?

FIs that disregard fair banking are lagging behind FIs that enhance compliance procedures, lending models and data analytics to become more compliant. Read more.

Digital identity opportunities in financial services

Exploring the policy and regulatory trends shaping digital identity and opportunities for financial services companies in a changing payment landscape.

38m 54s

    Explore our Banking & Capital Markets case studies

    Using AI to augment pricing intelligence for banks

    How an AI-powered digital tool, Smart Advisor (SA), helped one bank deliver better client service while maximizing value creation.

    Matt Cox + 2

    How a global FinTech captured growth in the SME segment

    A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.

    Using AI to improve a bank’s agent effectiveness

    Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.

    After cloud migration, investment bank sees potential for big dividends

    A leading investment bank sought to move vital assets to the clouds by building an experienced, cross-functional team. Find out how.

    How digital transformation is redesigning trade finance

    Banks that adopt an agile, design-based approach to digital transformation can boost the success of their trade finance functions.

    How to transform product development to outperform the competition

    EY Nexus is a cloud-based platform offering access to the most advanced technologies to launch new products, businesses and services.


      The Banking & Capital Markets team


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