Technology transformation

Technology is the business agenda. Customers’ expectations for access to technology products and services are rapidly increasing and user-centric, mobile, agile and data-driven capabilities are table stakes for every organization. Companies must consider foundational technology transformation to adapt and compete.

What EY can do for you

Experience has shown us that a successful technology transformation rests upon four key elements: technology strategy, next gen technology operations, infrastructure and service resiliency, and architecture.

Technology strategy

Technology strategy encompasses a full set of Consulting capabilities to help you think through the strategic issues and fully align technology to your overall purpose and business objectives.

EY capabilities include:

  • Technology strategy and digital foundation design
  • Technology capability assessment
  • Technology operating model design
  • Technology governance
  • IT Technology organization design
  • Product management / agile delivery support / devOps
  • IT post-merger integration / divestiture support


Our latest thinking on Technology transformation

EY GCC GenAI Conclave 2024

Join us at the EY GCC GenAI Conclave 2024 to hear from industry experts on flagship event for GCC leaders of leading organizations across India, focussed on trends and topics concerning today’s GCCs.

Bengaluru, IN

Mitigating GenAI risks in financial services

Discover how to mitigate generative AI risks in financial services with EY's insightful podcast. Tune in now to enhance your knowledge!

20m 52s

How Generative AI is transforming the Consulting industry

Discover the transformative potential of generative AI in healthcare with EY's podcast. Unleash the power of AI in health. Listen now!

8m 19s

Generative AI's potential to transform the healthcare sector

Discover the transformative potential of generative AI in healthcare with EY's podcast. Unleash the power of AI in health. Listen now!

19m 50s

Cybersecurity in the age of Generative AI: Solving the ethical dilemma

In the latest episode ‘Generative AI unplugged’ podcast series, Prashant Choudhary, Cybersecurity Partner at EY India shares insights on the ongoing cybersecurity concerns in Generative AI, the ethical dilemma around how and how much of it should be regulated, and what are the possible solutions to address such challenges.

10m 32s

How GenAI is transforming financial services 

Discover how generative AI is revolutionizing financial services with EY's insightful podcast. Stay ahead in the AI game. Listen now!

11m 45s

EY GCC Conclave 2023 – Bengaluru

Join us at the EY GCC Conclave 2023 Bengaluru to hear from industry experts on how Bengaluru is emerging as a destination of choice for global organizations.

Bengaluru, IN

GenAI in retail: Transforming consumer experiences and business efficiency

Learn how generative AI is reshaping retail and enhancing consumer experiences with EY's podcast. Stay ahead with AI. Listen now

14m 22s

Why there is a need for more data privacy and protection in healthcare

Understand why more data privacy & protection is needed in healthcare with EY's podcast. Prioritize patient data security. Tune in now!

17m 56s

Tech Trends: New trends shaping Industry 4.0

Stay ahead with new trends shaping Industry 4.0 in EY's Tech Trends podcast. Gear up for a tech-driven future. Listen now.

14m 32s

How is Generative AI transforming ESG strategies of companies?

Learn how generative AI is transforming ESG strategies of companies on EY's insightful podcast. Stay updated with AI trends. Listen now.

7m 32s

Tech Trend 03: Empowering industries: The rising significance of industry clouds

Elevate your business with Industry Clouds! Explore their rising significance in empowering industries for enhanced efficiency and innovation.

Shaping pay in 2024: The impact of the total rewards

Discover how innovative total rewards strategies, including workplace flexibility, upskilling opportunities, and digitization, can meet evolving employee needs in today's dynamic job market.

Embracing the future: GCCs spearheading innovation with new-age services

Discover how GCCs are diversifying their suite of offerings by adding new-age services to their service portfolio.

Tech Trend 02: Sustainable coding is the need for a greener tomorrow

Software's carbon cost exploding? Green coding, power-smart algorithms & hardware pave the path to a sustainable future.

How is data driving a new order for global capability centers (GCCs)?

Discover how GCCs empower organizations with data-driven insights and strategic growth. Unlock the full potential of data today.

Tech Trend 01: AI-augmented software development: A new era of efficiency and innovation

Elevate software development with AI-augmented expertise. Unleash innovation through machine learning integration. Transform projects for optimal results.

How can Global Capability Centers continuously reinvent to deliver value?

Maximize GCC operations' value with evolving strategies for ongoing performance improvement. Unlock growth potential with effective GCC management.

How process mining drives business excellence with data insights

Elevate operations with Process Mining! Unleash data-driven insights for best-in-class efficiency and decision-making. Transform your business today!

How GenAI governance framework can help build trust in tomorrow’s tech

Discover how organizations employing Generative AI take on self-regulation amid the current absence of guidelines. Learn more

Why GenAI is a top agenda for Indian CEOs: CEO outlook survey 2023

The latest EY report finds that CEOs recognize the potential of AI but are encountering significant challenges in developing AI strategies. Read more.

ESG excellence: Unlocking potential through GCCs

With ESG becoming a strategic business priority, GCCs in India must seize this moment and proactively develop their ESG capabilities, thereby contributing to the global ESG agenda.

What are the emerging trends in Model Risk Management (MRM)?

Explore the latest Model Risk Management trends (MRM) and stay ahead in this evolving landscape. Discover key insights and best practices.

How can GCCs enable organizations to be more customer-centric?

EY highlights how GCCs continue to flex their capabilities, which they must leverage as a key pivot in building organizational customer centricity.

Unlocking Growth: AI-Driven Pricing Analytics in Net Revenue Management

Boost revenue with AI-powered pricing analytics in NRM. Optimize pricing strategies, increase market share, and tailor to market needs.

How GCCs are evolving into global value organizations

The Global Capability Center (GCC) Pulse Survey 2023 underlines current trends and priorities of GCCs across geographies and functions.

How GCCs are evolving into global value organizations

EY highlights the impact of the Humans@Center levers on employee experience through talent acquisition in GCCs.

Cloud and data are the cornerstone of Gen AI’s success: EY-FICCI Report

Discover the rising cloud trend: 2 in 5 organizations embrace hybrid cloud for scalability & security. Explore EY-FICCI survey insights.

How DeepTech will shape the future of Indian B2B SaaS

Discover how B2B SaaS firms use DeepTech to transform use-cases, delivering client value. Explore about Deeptech market size in India

How Generative AI can build an organization’s ESG roadmap

EY highlights how Gen AI offers transformative opportunities for organizations in their sustainability journey. Learn more about role of AI in ESG.

How recent changes to UPI are helping fill India’s credit gap

EY highlights how UPI helps India to be empowered. Learn more about how recent changes to UPI are helping fill India's credit gaps.

Selecting a future-fit chargeback model: an imperative for GCCs

EY highlights selecting the right chargeback model is crucial for fair cost allocation, efficient resource utilization, accurate budgeting, and fostering collaboration and innovation within the GCC.

Driving Competitive Differentiation: M&A Outlook for 2023 in Tech Services

Discover how Tech Services M&A activity has slowed in 2023 but long-term sustainable tailwinds and underlying digital transformation theme remains structurally strong.

The future of consulting in the age of Generative AI

Discover what Generative AI is capable of and the challenges it needs to overcome. Learn more about the future of Generative AI.

Transformation Realized: How a leading non-life insurance company successfully leveraged synergies through a seamless post-merger integration

Watch how ICICI Lombard created value for all it’s stakeholders, while at the same time thinking innovatively and keeping human@center. Learn more about post-merger integration

From automation to augmentation: The role of Generative AI in shaping the workforce of the future

Explore how generative AI shapes the future workforce, from automation to augmentation, on EY's podcast. Prepare for the future. Listen now!

14m 6s

Sustaining Sustainability: Drones in sustainability

Discover how drones contribute to sustainability efforts in EY's podcast. Explore innovative solutions for a greener future. Tune in now!

13m 38s

EY GCC Conclave 2023 – Hyderabad

Join us at the EY GCC Conclave 2023 Hyderabad to hear from industry experts on how Hyderabad is emerging as a destination of choice for global organizations.

Hyderabad, IN

How India is gearing up for a US$110b GCC industry by 2030

Discover how GCCs in India are expected to become even more critical to the global IT and business services industry by 2030. Know more about India's GCC industry.

Why transformation of technology skills holds the key to navigating the future of workplace

Find out how technical skills and expertise across work profiles will become critical for driving productivity in the future of work. Learn more about the technology transformation skills.

How an enterprise service mesh will ensure zero trust security for multi-cloud applications

Find out how an enterprise service mesh will help organizations manage their micro application services and usher legacy apps into the cloud.

Transforming the future of Indian logistics sector

Find out how advanced technologies, infrastructure development and sustainable logistics systems strengthen the logistics sector in India.

How are GCCs delivering value while optimizing cost and operations in a changing environment?

Find out how GCCs have a seat at the elusive strategy table and are focusing more on value adding niche capabilities amid increasing overall cost.

Process mining: exploring key areas of improvement

Explore key areas for a successful Process Mining journey, unlocking significant benefits through streamlined workflows and enhanced efficiency.

What will it take for the Digital Rupee to be widely acceptable in India?

Find out how India's digital currency will be beneficial for the country. Learn more about the digital rupee in India.

Exploring the shift: GCCs moving to Tier-2 cities for cost and talent advantages

EY highlights how Tier-2 cities are becoming sought after for GCCs because of increased talent availability at lower costs, better infrastructure, and social security.

How organizations can strategize to potentially benefit from process mining

Unlock your organization's potential with a strategic approach to Process Mining. Optimize processes for success and drive impactful business outcomes.

Why is reimagining procurement through the Global Business Services model the need of the hour?

Discover how technology will remain a key enabler to operationalizing a GBS model. Learn more about G.BS procurement.

EY Tech Trends Chapter X: Top retail technology trends to watch out for in 2023 - Part 2

The world of retail is changing and evolving. Discover the biggest technology retail trends that will impact retailers in 2023.

Chapter IX: Top retail technology trends to watch out in 2023 - Part 01

Learn about the key technological trends that are reshaping retail in the latest chapter of tech trends 2023.

Tech in ESG: role of data analytics and benchmarking in ESG

Discover the role of data analytics & benchmarking in ESG with EY's Tech in ESG podcast. Leverage data for sustainability. Listen now!

17m 6s

The Inflation Reduction Act – a turning point for the global green hydrogen market 

Discover How the US is using the IRA to jumpstart and improve the economics of low-carbon hydrogen production (especially green hydrogen), making it one of the most competitive regions globally.

Water 4.0: digital journey of water

Discover how digital applications including AI, sensors, and data analytics are helping industries, institutions, and governments manage their water treatment plants and distribution networks.

Tech in ESG: How can AI make data centers more energy efficient?

Explore how AI can make data centers more energy-efficient with EY's Tech in ESG podcast. Drive sustainable innovation with AI. Listen now!

7m 27s

How do you harness the power of people to double transformation success?

Read about how EY and the University of Oxford explored the emotional cost of failed transformations and what it takes to get them right.

    EY.ai - A unifying platform

    Introducing EY.ai - A unifying platform that combines our vast experience in strategy, transactions, transformation, risk, assurance and tax, with EY technology platforms and leading-edge capabilities. Facilitated by an ecosystem spanning technology, business and academia, EY.ai builds confidence, helps create exponential value and augments potential.

    Explore our technology transformation case studies

    How a state government transformed into an ecotourism haven

    Discover how EY helped a state government accelerate its economy and create new sources of employment through ecotourism. Learn more about sustainable tourism.

    How a manufacturer aligns future growth plans with a new SAP ERP

    Explore the transformative journey of a multinational manufacturer as they upgraded from legacy ERP to SAP ERP, enhancing processes and outcomes across diverse functions and global geographies.

    How Senco Gold creates customer delight, in-store or online

    Learn how Senco Gold elevate the shopping experience with MS CRM and Power Platform transformation, bridging online and in-store for customers.


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