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Bengaluru, India
Arindam is responsible for shaping EY India’s GCC strategy in the Media & Entertainment and Telecommunications (TMT) segment.
Arindam has over two decades of experience in digital transformation, international operations, cloud and connectivity, IT delivery and management. In the past, he has driven strategy and execution of global enterprise IT systems and infrastructure in addition to spearheading end-user productivity initiatives. He was also responsible for restructuring India offshore IT operations in his previous role.
Arindam is an engineer and earned his Master’s degree in Business Administration from Duke University, Fuqua School of Business.
How Arindam is building a better working world
“My work’s objective is to anticipate and strategize the digital roadmap of GCCs in India, solving their complex business problems through emerging technologies and empowering them through a robust digital transformation program. I believe this will help unlock the next wave of growth for GCCs in the rapidly changing business landscape.”
Arindam’s latest thinking
Harnessing the growth of India's energy GCCs in the global energy transition
EY India analyzes how energy GCCs are driving global sustainability goals. Learn about leadership strategies, business impact, and employment trends.
21 Mar 2025
Arindam Sen
Embracing the future: GCCs spearheading innovation with new-age services
Discover how GCCs are diversifying their suite of offerings by adding new-age services to their service portfolio.
01 Mar 2024
Arindam Sen
How can GCCs enable organizations to be more customer-centric?
EY highlights how GCCs continue to flex their capabilities, which they must leverage as a key pivot in building organizational customer centricity.
29 Sept 2023
Kunal Ghatak
How GCCs are evolving into global value organizations
EY highlights the impact of the Humans@Center levers on employee experience through talent acquisition in GCCs.
22 Sept 2023
Arindam Sen
Selecting a future-fit chargeback model: an imperative for GCCs
EY highlights selecting the right chargeback model is crucial for fair cost allocation, efficient resource utilization, accurate budgeting, and fostering collaboration and innovation within the GCC.
03 Jul 2023
Arindam Sen
How India is gearing up for a US$110b GCC industry by 2030
Discover how GCCs in India are expected to become even more critical to the global IT and business services industry by 2030. Know more about India's GCC industry.
08 Jun 2023
Arindam Sen
Join us at the Conclave to hear from industry experts on: Transformation I Talent Strategy I Equity & Inclusion I Metaverse. Register now for EY GCC Conclave 2023.
20 Jan 2023
New Delhi, IN
EY GCC Conclave – Chennai Chapter
Join us at the EY GCC Conclave to hear from industry experts on: Innovation I Digital Transformation I Future of Work I Metaverse.
08 Dec 2022
Chennai, IN
How are GCCs pioneering new ground while upholding their legacy?
EY has identified eight leading attributes for India-based GCCs. Read on to learn more about the future of GCCs.
21 Nov 2022
Arindam Sen
How is data driving a new order for global capability centers (GCCs)?
Discover how GCCs are setting up centres of excellence that house experienced data scientists and engineers that are analysing volumes of data.
08 Sept 2022
Arindam Sen
As the outlook of the GCC industry continues to be buoyant, many global organizations are looking to set-up their GCCs in India. Register now for EY GCC Conclave 2022.
19 Aug 2022
Bengaluru, IN
GCCs are bridging the talent gap amidst the great resignation
Discover how GCCs have strengthened their role and are becoming strategic business partners to the parent organization. Learn more about the initiatives being undertaken by GCCs.
02 Aug 2022
Arindam Sen
Top trends of Global Capability Centers in India for 2022
Watch out for the top trends of Global Capability Centers in India for 2022. Learn more about future growth for GCCs.
17 Mar 2022
Arindam Sen
How can Global Capability Centers reshape today to reinvent tomorrow?
The GCC Pulse survey 2021 provides strategic insights to industry leaders to shape their future strategies on digital adoption, future of work, and associated enterprise risks.
14 Feb 2022
Arindam Sen
It is time for GCCs to springboard their digital advantage
As GCCs mature, innovation, technology enablement and enhanced service portfolio have become top strategy drivers for the industry. Learn more about GCC and digital advantage.
07 Oct 2021
Arindam Sen
Have GCCs evolved into hubs for innovation?
EY outlines how MNCs are gradually converting their GCCs into innovation hubs, expanding their existing facilities and creating new Centres of excellence.
16 Jul 2021
Arindam Sen
The Resilient GCC - How to reimagine your GCC after the unimaginable?
EY outlines how the GCC community dealt with the pandemic in a practical and empathetic manner. Read more to know about several measures to deal with this pandemic.
18 Jun 2021
Arindam Sen
Why some Global Capability Centers (GCCs) cannot deliver value
EY outlines a few common themes observed over the years around why some Global Capability Centers (GCCs) fail. Learn more about best practices in running a GCC.
09 Jun 2021
Arindam Sen