EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Select your location
Local sites
Strategic operations
Ernst & Young LLP helps enterprises fundamentally shift their thinking on strategy and operations, transforming them into a competitive advantage to help improve top- and bottom-line performance.
How an organization approaches operations and operational strategy can be a central driver of value and success. Today, businesses are looking to achieve competitive advantage through end-to-end operational excellence by thoughtfully modernizing their operations and supply chain capabilities.
Using industry leading processes and emerging technologies, and artificial intelligence (AI) in particular, enterprises can move beyond historical views and knit together functional data, including product and micro insights. These efforts are a “jolt of caffeine,” enabling operations to become much more strategic.
By driving integrated decision-making with sales, marketing, customer service, supply chain, finance and IT, enterprises can build operational capabilities that are not easily replicated by competitors to consistently deliver an exceptional customer and employee experience.
Case studies
How EY can help
-
Optimize operations with Ernst & Young LLP Supply Chain consulting services. Use tech and AI to boost resilience, efficiency and value.
Read more -
The EY Customer Experience solution can help your business integrate CX programs that help deliver sustainable long-term value. Discover more.
Read more -
Amongst growing disruption, increased complexity and heightened employee expectations, new approaches to change management can drive improved transformation outcomes.
Read more -
EY Data and Insight-Driven Transformation teams can help you use technology and data to modernize and innovate your business and prepare for future disruption. Learn more.
Read more -
Our Consulting approach to the adoption of AI and intelligent automation is human-centered, pragmatic, outcomes-focused and ethical.
Read more -
Learn more about how organizations are accelerating transformation and strengthening cybersecurity at the same time.
Read more
Our insights
How to transform global supply chain operations with agentic AI
Enhance global supply chains with agentic AI for autonomous execution and real-time adjustments. Discover the use cases for this advanced tech!
22 Apr 2025
Gaurav Malhotra
Rethinking resilience in the manufacturing industry amid disruption
Rethink resilience in manufacturing amid disruption. Discover strategies for agility and workforce empowerment. Embrace change to enhance your operations!
21 Apr 2025
EY Americas
Why retail success is more about lifecycle than location
Optimizing store lifecycle management can deliver efficiencies and maximum value.
13 Mar 2025
Paul Bierbusse
How to boost competitiveness through supplier collaboration
Boost your supply chain with strategic supplier collaboration. Drive innovation and sustainability to gain a competitive edge. Start now.
08 Nov 2024
Ashutosh Dekhne
Why enterprises must prepare for the future of operations technology
Unlock the full potential of your business operations with technology. Discover how advanced technologies can drive business success and growth. Read more.
01 Aug 2024
Gaurav Malhotra
How strategic operations can ready your company for explosive growth
Revitalize your business with strategic operations! Learn how to transform operations from cost center to competitive advantage. Click for key insights.
22 Jul 2024
Duncan Avis
Harnessing FSMA 204 compliance for sustainable initiatives
Unlock the power of sustainable supply chain management! Dive into our comprehensive guide on aligning FSMA 204 compliances with ESG. Read more.
20 Jun 2024
Cate Mork
How a flexible supply chain raised the bar for the beverage industry
The client’s goal: better accommodate future growth, predict customer demands, and add agility to inventory and production lines. Learn how we did it.
06 May 2024
Craig Lyjak
5 ways CMOs can create an agile operating model for sustainable growth
Explore 5 ways CMOs can create an intelligent, nimble operating model for sustainable growth.
24 Aug 2024
Sylvain Maquet
Accelerating customer loyalty: leveraging trust, technology and data
Learn how companies can gain customer loyalty and trust through data insights.
30 Aug 2024
Patricia Camden
5 levers to drive supply chain resilience in the telecom industry
Supply chain leaders have the tools to address telecom disruption and promote operational resilience and excellence. Learn more.
21 Aug 2023
Puneet Arora
How global supply chain strategy is changing and what comes next
A multitude of challenges are reshaping the way COOs think about their supply chains, with resiliency and cost transformation leading the way. Learn more.
01 Aug 2023
Sumit Dutta
What strategic ops mean for your business
Many executives think of operations as a cost center. A 180-degree shift in thinking could lead to competitive advantage. Learn more.
08 Mar 2024
Lisa Caldwell
Three fundamentals to realize integrated supply chain planning
People, processes and data – three priorities leaders must address to realize integration and elasticity.
19 Jul 2023
Sachin Shetty
7 success factors to implement multitiered supplier collaboration
Adopt multitiered supplier collaboration to empower your supply chain in today’s complex business environment. Consider this for your business.
19 Jul 2023
Ehap Sabri
Case study: Intelligent automation shifts a state agency into higher gear
In this case study, learn how a state agency used robotic process automation to serve its customers with speed and convenience.
14 Mar 2024
4 ways AI can help reimagine business operations to add value
Using artificial intelligence to gain in-depth views of operations and processes lets businesses unlock innovation and efficiency. Learn more.
22 Jul 2024
Paul Dunn