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View our latest webcast replay: GenAI in financial services: delivering the workforce promise
Generative AI (GenAI) is revolutionary. For financial services firms, transforming the business means both understanding and acting, while carefully managing the risks. Value creation from GenAI will come not only from cutting-edge technology but from a data culture that invests in foundational capabilities and develops a framework for risk management. Successful initiatives will manifest from a combination of industry domain expertise and a culture of innovation that envisions new ways of doing business through the convergence of GenAI and other next-generation technologies.
Generative AI might just be the transformative moment that changes everything
While AI has been widely used in financial services firms, GenAI stands poised to redefine the future of financial services from front to back office. As such, financial services firms must ensure their governance frameworks are aligned to the new risks that emerge from AI use cases being implemented throughout the enterprise fabric. Implementing GenAI requires heightened board-level attention to issues of ethics, trust and bias, along with renewed vigor for cybersecurity and data integrity.
How EY can help
Technology-fueled transformation for financial services
Tech-forward EY Financial Services solutions help you harness the transformational power of technology, innovation and people to unlock new sources of value at speed and scale.
Why EY?
EY teams help enable the world’s leading financial services firms to ask the big questions, define strategies to align GenAI capabilities with company value drivers and execute the strategy to capture the value opportunity. Our multidisciplinary teams can look across the business, data and AI, technology, risk, and privacy disciplines to help craft new strategic direction, build and scale AI centers of excellence to enable AI use cases, develop robust governance frameworks, and deploy new operating models across people, process and technology. Whether you are looking to improve customer engagement or enhance knowledge management for the workforce, we can help transform your business while balancing risk and reward.
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- Responsible AI
- Risk and regulatory
- Recent and upcoming webcasts
- Strategy and transformation
- Workforce transformation
Responsible AI
GenAI for software modernization: upgrading legacy systems
Generative AI is emerging as a game changer for mainframe modernization. Learn more.
Driving confidence in AI: FS perspective on Responsible AI
In this webcast, panelists will explore and define how financial services institutions can take a balanced risk management approach in adopting GenAI.
How organizations can stop skyrocketing AI use from fueling anxiety
Artificial intelligence (AI) is here to stay, but concerns remain over job security and regulation. Learning how to use AI responsibly will lower anxiety.
EY’s commitment to developing and using AI ethically and responsibly
EY is committed to the responsible and ethical design, implementation and use of AI systems. Learn more about our Responsible AI principles.
How can financial institutions adopt generative AI responsibly?
Organizations need to take steps to move forward with the responsible activation of generative AI (artificial intelligence) in financial services.
How to mitigate AI discrimination and bias in financial services
The Consumer Financial Protection Bureau is cracking down on AI used in consumer financial products and services. Learn more.
How do you teach AI the value of trust?
The transformative potential of AI is high — but so are its risks. Can embedding trust from the start help your company reap AI’s rewards?
Risk and regulatory
GenAI unleashed: the future of risk and compliance in FS
In this webcast, panelists will explore and define how financial services institutions can leverage GenAI tech to enhance compliance and manage risks.
How to navigate global trends in Artificial Intelligence regulation
Learn why the AI regulatory approach of eight global jurisdictions have a vital role to play in the development of rules for the use of AI.
Key takeaways from the Biden administration executive order on AI
President Biden issued an Executive Order on AI with the goal of promoting “safe, secure, and trustworthy development and use of artificial intelligence.”
The transformation imperative: generative AI in wealth and asset management
Wealth and asset management must focus on foundational areas as they embed generative AI into core business operations and drive transformative change.
What banking directors should ask about AI and machine learning risks
Bank risk teams must help boards understand the challenges and opportunities that AI provides and ask hard questions of C-suite leaders. Find out more.
How insurers can build the right approach for generative AI
Insurers will need to adopt a governance model and risk management strategy. Read more.
How AI will affect compliance organizations
Recent developments in AI present the financial services industry with many opportunities for disruption. Learn more about the potential impacts.
Recent and upcoming webcasts
GenAI in financial services: delivering the workforce promise
In this webcast, panelists discuss strategies to optimize the return on GenAI investments through effective workforce development and change management.
Economic impact of AI: the dawn of a new economic paradigm?
In this webcast, panelists will discuss the potential economic impact of generative artificial intelligence (GenAI) and present actionable insights.
GenAI unleashed: the future of risk and compliance in FS
In this webcast, panelists will explore and define how financial services institutions can leverage GenAI tech to enhance compliance and manage risks.
Strategic perspectives and insights on AI for CFOs and boards
In this webcast, panelists discuss risks, governance and opportunities associated with the adoption of AI-driven technologies across the finance function.
How insurers can use CRM & AI to improve customer experience
Discover how insurance carriers are using generative AI to boost growth and improve customer experiences. Join our webcast now!
Driving confidence in AI: FS perspective on Responsible AI
In this webcast, panelists will explore and define how financial services institutions can take a balanced risk management approach in adopting GenAI.
What you need to know: Biden Executive Order on AI
Learn how this groundbreaking order will influence your business: key takeaways for leaders, impact on board discussions, and what lies ahead.
AI impacts on data privacy, risk and governance today
AI impacts on data privacy, risk and governance today
How GenAI is transforming wealth and asset management
In this webcast, panelists will discuss the ways in which the wealth and asset management industry could be transformed using generative AI.
How insurers can leverage the power of generative AI
In this webcast, panelists discuss how insurers can leverage AI to gain a competitive edge in the market while effectively managing the associated risks.
Strategy and transformation
How to revolutionize the insurance value chain with generative AI
Prioritizing the right use cases and establishing key capabilities will promote innovation and efficiency across the value chain. Learn more.
Five priorities for winning with GenAI in wealth and asset management
Wealth and asset managers have the opportunity to reimagine their business models and transform their operations with GenAI.
Financial services CIOs – building GenAI at scale while managing risk
Financial services CIOs have a unique opportunity to lead the GenAI conversation and transform the enterprise.
How evolution of AI in testing can become a revolution
Use of AI in testing will move from enabler to transformer over the next five years. Learn more.
Five priorities for harnessing the power of GenAI in banking
For banks with the right strategy, talent and technology, GenAI can transform operations and help reimagine future business models. Learn more.
Four steps to implement a large language model successfully
Organizations are eager to adopt LLMs, but navigating potential pitfalls can be challenging. Learn more.
How insurers can build the right approach for generative AI
Insurers will need to adopt a governance model and risk management strategy. Read more.
How next-gen technologies will elevate the car buying experience
In collaboration with Mastercard, the EY Financial Services Innovation team envisions the future of car buying leveraging Web3 and the metaverse.
How insurers can leverage the power of generative AI
Explore how Generative AI is revolutionizing insurance operations from underwriting and risk assessment to claims processing and customer service. Discover more.
How can financial services firms derive value from generative AI?
Can banks and financial institutions drive and sustain the responsible activation of generative AI (artificial intelligence) in financial services?
Unleashing the potential of generative AI: a game-changer for P&C insurance claims
Leveraging generative AI in property and casualty claims. Download the full report.
Why enabling AI’s full value requires top-down thinking
To realize AI’s full potential, companies should develop AI capability in a way that is integrated and top down. Read more.
Using AI to improve a bank’s agent effectiveness
Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.
Workforce transformation
How organizations can stop skyrocketing AI use from fueling anxiety
Artificial intelligence (AI) is here to stay, but concerns remain over job security and regulation. Learning how to use AI responsibly will lower anxiety.
Five priorities for harnessing the power of GenAI in banking
For banks with the right strategy, talent and technology, GenAI can transform operations and help reimagine future business models. Learn more.
The transformation imperative: generative AI in wealth and asset management
Wealth and asset management must focus on foundational areas as they embed generative AI into core business operations and drive transformative change.
The Gen AI team
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