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Jonathan leads a team of customer experience strategists, consultants and technical practitioners who are responsible for contact center deployments for the most strategic customers of the EY organization. Jonathan also leads our Microsoft Federal sector team focusing on the Department of Defense and Intelligence.
Jonathan's latest thinking
AI-driven constituent engagement in government contact centers
Explore how AI can transform state and local government contact centers to improve constituent experiences and engagement.
13 Feb 2024
Jonathan Kazemaini