How leaders are linking organizational success to employee experience

This panel will examine evolving trends in employee and workplace experience, its impact on business objectives and the role executives play. Panelists will discuss value drivers and how their roles directly link to experience outcomes within their organization. They will also share leading practices on how the integration of space and experience has a direct impact on business performance and success measures.

Panelists will address:  

• How to measure, test and learn to evaluate what employee experience means for your organization
• How to tap employee experience to be more competitive in efforts to attract talent
• How CRE leaders can help to deliver on employee experience through investments in the workplace
• What is at stake if employee experience is devalued

Learning outcomes

Discussion topics include:

• External factors have intensified the spotlight on experience in recent years. Factors such as the pandemic, the great resignation, inflation, heightened costs of living and commuting, and dramatic shifts in flexibility and ways of working have changed employee expectations.
• Fostering positive experiences requires a high level of commitment and connectivity across an organization. For experience to align with business goals, it must first have a place in the C-suite.
• C-suite roles are evolving to include the integration of people, culture, brand and workplace. Corporate Real Estate (CRE) executives are well-positioned to help drive organizational strategy and deliver services to a multifaceted, dynamic workforce.

Panelists

Frank Giampietro, EY Americas Chief Wellbeing Officer

Dr. Vernon Mitchell, Jr., Chief Equity and Inclusion Officer for the City of St. Louis

Alysia Young, Head of Employee Experience at Thumbtack

Rachael Gursky, SVP of Customer Experience at Industrious

Moderator

DeJeana Chappell, Principal, Corporate Real Estate, Ernst & Young LLP, and EY National Workplace Leader