I focus on driving enterprise transformation programs leveraging technology, innovation and process re-engineering.

Umar Riaz

Managing Director, Real Estate, Hospitality and Construction Consulting

Transformation agent. Innovative thinker. Real estate and hospitality professional. Leveraging technology to drive transformation.

Focusing on the industry’s most pressing challenges and opportunities, Umar advises companies on digital transformation, including customer experience design, analytics, enterprise digitalization and innovation management.

He also consults with businesses on sales and marketing transformation, back-office organization, managed services and corporate strategy.

Umar has more than 20 years of consulting experience across a wide range of industries and functions and served clients in Europe and Asia-Pacific, in addition to the US.

Umar graduated with a Master in Business Administration from the University of Michigan. He was also a Research Fellow at Harvard University.

How Umar is building a better working world

"I am an EY managing director. Prior to joining the firm, I was a managing director at a competitor firm, where I held a variety of leadership positions within the automotive, industrial and travel industries. I focus on all aspects of corporate strategy, including digital transformation, sales and marketing effectiveness, and large-scale internet technology transformation."

Umar's latest thinking

How hospitality AI is steering hotels toward a smart future

Uncover the benefits of AI in hospitality, from optimizing operations to improving guest experiences, ensuring your hotel stays ahead of industry trends.

05 Dec 2024 Umar Riaz

Generative AI is transforming commercial real estate

Commercial real estate leaders need to evaluate the risks as they seek to leverage the benefits of GenAI in real estate.

28 Jun 2024 Umar Riaz

Hospitality executive video series

Executive series on hotels, tourism and leisure. Plus, transactions, technology, growth, customer experience, finance and other hospitality hot topics.

24 Jun 2024 Sachin Avadhani +2

How CFOs are forecasting the financial state of the hospitality industry

Hospitality CFOs forecast the financial state of the industry, including key challenges, solutions and performance expectations. Learn more.

19 Jun 2023 Umar Riaz

Hospitality industry looks strong for 2023

Explore the latest EY hospitality industry trends report and discover actionable insights for 2023.

23 Mar 2023 Umar Riaz

Hospitality industry makes a strong comeback, but still faces some key challenges

Hospitality industry CFOs surveyed share that leisure travel continues to grow while business travel shows slower rebound.

04 Nov 2022 Umar Riaz

US travel outlook good news for hospitality industry

There are sunny skies for the travel and hospitality industry, but economic clouds are gathering. Learn more from the EY 2022 Hospitality Survey.

05 Aug 2022 Umar Riaz
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