How health industry organizations can position themselves for success
These new requirements underscore health equity as an elevated priority across the health regulatory landscape and strengthen operationalization of the Biden administration’s commitment to health care equity.¹⁴ Given the interconnected ecosystem and the growing need for strategic collaboration, these shifts in the regulatory landscape point to direct and indirect impacts on stakeholders across the health and life science value chains. Beyond establishing baseline expectations for health equity engagement, the updated standards introduce new opportunities for provider, payer and life science organizations to accelerate data competencies, expand care capabilities, and improve care quality and safety in alignment with equitable, person-centered care goals.
Considering these significant changes in CMS, NCQA, the Joint Commission and FDA regulatory requirements, health care and life sciences organizations must position themselves for immediate success under the new standards as well as proactively develop more robust capabilities to capture value as health equity regulatory requirements continue to evolve.
As organizations prepare for these changes, executives should be asking:
- What risks and opportunities are unlocked by these new regulations?
- Where should my organization invest to improve our health equity performance?
- What digital and analytic technologies can enable success?
- What new or expanded skillsets do employees need to deliver against new requirements?
- What data will be critical to make the business case for scaling health equity investments?
Accountability for performance under new standards will require deliberate strategy, technology investment, community engagement, and transformation of organizational culture and operations. Organizations must take responsibility for proactive development of new and/or expanded health equity measurement and reporting abilities, with explicit focus on linking health equity data to actionable strategies that improve quality, enhance safety, and address social drivers of health disparities.
How EY can help
The EY Center for Health Equity leverages knowledge in strategy, data and analytics, workforce, and community to help health and life science organizations:
- Navigate market dynamics that impact business operations
- Bolster performance against health equity-related requirements
- Leverage innovation to derive analytic insights that inform health equity strategic planning and prioritization
- Drive equitable improvement on health outcomes for vulnerable populations.
Figure 7: EY Center for Health Equity Solutions and Capabilities