In an increasingly digital working world as firms work more remotely, it’s critical that tax departments consider the opportunities that new technologies — particularly automation — provide to unlock value, manage risk, improve efficiency and provide value-added insights. Innovative tactics and tools to consider include:
- Digitization of operations
- Intelligent automation, including robotics
- Artificial intelligence
- Service centers
- Centers of excellence
If your organization has invested in any or all of these, ask yourself if you are truly maximizing your investments. If not, it is time to map out your optimal path to digital transformation. In either case, it is critical to determine what to keep in-house and what to outsource to a provider with a robust technology platform.