Transformation and growth

Banking and capital markets

Transforming banks through people, technology and innovation.

Explore our case studies

How a global FinTech captured growth in the SME segment

A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.

How privacy and consent built customer trust for a financial institution

EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.

Using AI to improve a bank’s agent effectiveness

Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.

Why real-time customer journey curation is the future of banking

EY Nexus for Banking platform was key to transforming one traditional bank into a future-ready, digital bank of tomorrow.

How to transform product development to outperform the competition

EY Nexus is a cloud-based platform offering access to the most advanced technologies to launch new products, businesses and services.

How digital transformation is redesigning trade finance

Banks that adopt an agile, design-based approach to digital transformation can boost the success of their trade finance functions.

    Explore our latest thinking

    Four enablers for harnessing the power of PayTech

    Payments providers need to consider customer experience design, risk, technology, and data and analytics to achieve smart growth. Read our latest article.

    How banking on Gen Z talent will make or break the future of banking

    To attract talent with tomorrow’s skills, banks will need to win over a Gen Z workforce. Learn more.

    Three ways to unleash the power of people in banking transformation

    Banks need to adopt a fail-fast culture, actively engage employees and diversify employee backgrounds and skillsets. Learn more.

    Five ways to commit to customer centricity in banking transformation

    An alarmingly high number of transformations are unsuccessful. Could a laser focus on customer centricity be the key to success? Learn more.

    How can banks transform for a new generation of customers?

    EY’s consumer banking survey reveals how banks need to transform to meet rising customer expectations. Find out more.

    Five questions about banking in today’s digital age, answered

    EY’s banking leaders discuss how banks can best use their data to make financial products more engaging, to better serve their customers.


      Discover EY Nexus for Banking and Capital Markets

      A transformative solution that helps banks design, build, launch and enhance propositions at the speed of their customers’ ever-shifting expectations. A mature solution with proven capabilities.

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