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Transformation and growth

Banking and capital markets

Transforming banks through people, technology and innovation.

Technology, innovation, and workforce transformation are reshaping the banking industry. These forces are driving dramatic change, and banking leaders must decide if they will be pioneers, follow fast, or be left behind.

 

To reimagine a brighter future and seize opportunities to drive growth, banks should focus on transforming their workforce and operations. With a clear sense of the path ahead, banks can reframe their future by placing humans at the center of their organization, leveraging new technologies to support them, and enabling innovation at speed and scale. Banking leaders will need exceptional agility to manage change. Success will arise from a balanced execution of strategic near-term initiatives with investment in people alongside transformation and growth strategies that deliver long-term value.

Featured thinking

Five priorities for harnessing the power of GenAI in banking

Jan Bellens 28 Nov 2023
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How EY can help

Explore our case studies

How a global FinTech captured growth in the SME segment

A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.

14 Sep 2023

How privacy and consent built customer trust for a financial institution

EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.

01 Mar 2023 David Deane + 3

Using AI to improve a bank’s agent effectiveness

Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.

17 Jan 2023

Why real-time customer journey curation is the future of banking

EY Nexus for Banking platform was key to transforming one traditional bank into a future-ready, digital bank of tomorrow.

26 Aug 2020 Nigel Moden + 2

How to transform product development to outperform the competition

EY Nexus is a cloud-based platform offering access to the most advanced technologies to launch new products, businesses and services.

01 Sep 2020 David Deane + 1

How digital transformation is redesigning trade finance

Banks that adopt an agile, design-based approach to digital transformation can boost the success of their trade finance functions.

30 Oct 2020 Andrew Gilder + 4

    Discover EY Nexus for Banking and Capital Markets

    A transformative solution that helps banks design, build, launch and enhance propositions at the speed of their customers’ ever-shifting expectations. A mature solution with proven capabilities.

    Discover more
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    The team

    Jan Bellens

    EY-Parthenon EMEIA Financial Services Leader
    Passionate leader focused on creating value through innovation for financial services’ clients. Global citizen. Keen traveler.
    Amsterdam, NLD

    Karl Meekings

    EY Global Banking & Capital Markets Lead Analyst – EY Knowledge
    Believer in a progressive and purpose-led banking sector. Interested in the future of banking. Germanophile. Medievalist.
    London, GBR

    Nigel Moden

    EY Global Banking and Capital Markets Leader; EY EMEIA Banking and Capital Markets Lead
    Passionate believer in the banking industry as a force for good. Leading advocate for the talent agenda in EY. Builder of diverse teams. Avid cricketer.
    London, GBR

    Andrew Gilder

    EY Asia-Pacific Banking and Capital Markets Leader; Global Corporate, Commercial and SME (CCSB) Banking Consulting Leader
    Banking and Capital Markets Leader. Over 25 years of advisory experience on risk controls and accounting. Keen interest in consumer banking and other banking trends across Asia-Pacific.
    Sydney, AUS

    John Walsh

    Global Client Service Partner, Banking and Capital Markets, Ernst & Young LLP
    Enjoys traveling with family, and coaching his daughters’ basketball and soccer teams. Enjoys running and playing basketball and golf.
    New York, USA

    David Deane

    EY Americas Consulting Digital Leader
    Digital leader, visionary and enthusiast. Helping the largest companies in the world to successfully embrace the Digital age. Avid runner and golfer. Father.
    New York, USA

    Nikhil Lele

    EY Americas Consulting Banking and Capital Markets Leader
    Working toward advancing industry dialogue. Staying at the forefront of key challenges. Helping leaders navigate strategic opportunities and constraints across the financial ecosystem.
    New York, USA

    Matt Cox

    EY Global Corporate, Commercial and SME Banking Consulting Leader
    Large-scale transformation leader and strategist focused on Wholesale Credit and Transaction Banking. Husband. Father of two. Nomadic traveler.
    Charlotte, USA

    Filippo Mastropietro

    EY Italy Banking & Capital Markets Leader, Financial Services
    Partner in Strategy, Customer and Digital Consulting, EY Advisory S.p.A. Proud husband and father of two. Passionate about windsurfing and supporting the Inter football club.
    Milano, ITA
    Get in touch
    Contact a member of our team today. 

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