▉ Client challenge
A staffing industry leader was losing market share to digitally savvy competitors. They needed a better way to connect digitally with candidates, fill positions faster, and acquire and retain talent. Their goal was to grow and defend market share while also entering new market segments, including the untapped gig economy.
▉ How we helped
We helped reimagine their business model to improve their customers’ online experience and developed a three-year digital roadmap expected to have a positive P&L impact. The de-risked plan included a mobile solution, enhanced customer journeys, an omnichannel strategy and a technology components roadmap.
▉ Client benefits
- Double-digit profitability increase expected with options to build, buy and partner to accelerate growth
- Has the ability to become a digitally enabled talent provider to rapidly match and retain top talent for its clients
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