Like our clients, we’re looking at all our offerings to see how we can evolve them with AI. “We’re deconstructing our services and rebuilding them from scratch with an AI-first approach,” says Traci Gusher, EY Americas AI and Data Leader. We understand our clients’ challenges and opportunities, and as we optimize our own business, we pass on efficiencies in processes like finance and HR to our clients, compounding their AI gains.
AI benefits don’t stop after implementation. By building AI into a client’s processes, the client sees benefits from both AI connectivity and the new data it receives, driving future improvements. We guide clients throughout their AI journey, whether we’re bringing digital capabilities or change management processes, taking clients where they want to go.
The speed and amount of change facing businesses can be overwhelming and cause decision paralysis. This is another area where EY teams can assist. We help clients choose tech investments wisely, aligning them to their business imperatives. You can start small, then scale what works. But you must escape paralysis. Not innovating is a surefire way to lose competitive advantage.