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Melissa is a managing director at Ernst & Young LLP, with more than 18 years of experience providing product, customer and digital transformation services to financial services clients – with a concentration in the consumer banking sector.
Having served financial services clients throughout her career, she has worked with global and regional financial institutions to help them to better serve their clients and transform their businesses. She is a strategist and delivery lead who employs practical methods and tools to help organizations achieve business outcomes powered by technology.
In her Americas FSO Technology Consulting Strategy & Operations role, Melissa helps EY leaders and teams serve clients effectively through strategic planning of our capabilities to align with our clients’ needs, liaising across the organization to solve challenges, and supporting the day-to-day running of our business.
Melissa earned her BS in Industrial and Labor Relations from Cornell University.
How Melissa is building a better working world
Melissa works with her clients and colleagues to create technology-enabled solutions and experiences for customers and employees that simplify, modernize and enhance people’s lives and work.