When we think about truly great design, there are, of course, icons. The classic perfection of the mid-century lounge chair. The timeless perfection of the original glass cola bottle. But while we tend to understand design as the end product of a creative and engineering process that put the brilliant, shiny thing in our hands or our homes, the real impact of design comes from something called design thinking. And it can solve a lot of problems.
As a discipline, design thinking focuses on prioritizing consumer needs above all else and is built around a foundational understanding of how humans interact with our environment to create better solutions to the problems life throws our way. That might be as simple as improving the functionality of utilitarian products, or instead tackling a challenge so complex that doing so could have major, far-reaching impact on life as we know it. Case in point: designing the transition to, and widescale adoption of, electric vehicles (EVs), a society-wide behavior and infrastructure shift, that if successful, will rapidly accelerate climate control strategies for future generations. Let’s take a closer look under the hood at the key issues around bringing the power of design thinking to the creation of a whole new e-mobility ecosystem across the globe.
Understand the need for collaborative design thinking strategies is now
EY research shows that US sales of EVs will surpass traditional automotive purchases by 2036 – a full decade ahead of earlier tipping point predictions. And it can’t come fast enough. The IPCC (Intergovernmental Panel on Climate Change) – estimates traffic accounts for 24% of carbon emissions worldwide today. Think about that. By redesigning the way we move people and goods from A to B on a macro scale, we can set the world on a path to reducing almost one quarter of global emissions. The catch, of course, is that doing so effectively and on an appropriate timeline, will require both a collaborative coming-together of a wide variety of influential players from government to utilities and automotive manufacturers but also, just as critically, intelligent design thinking. At present, automotive manufacturers are designing EV models in their own silos with some investing billion-dollar figures in their own charging station network buildouts because their business models can’t wait for public sector funding or slower moving utility infrastructure progress.
Estimates put that required charging station infrastructure need at 1.03 million1 community level sites, all necessitating a dramatically improved experience for users: seamless, consistent and rapid charging, internet access and a safe, friendly environment to help us all on our way. That will take time, but vehicles are rolling off the production line now. As acceptance, adoption and demand continue to rise exponentially in the coming few years, collaborative design thinking between influencers must take a far more pivotal role in driving the transition. Manufacturers, utilities and private sector initiatives must share data and learnings now to enable a better designed, more efficient foundational process on which to build everything from infrastructure to vehicles and the experience of using them.
The reward for doing all of this well will be a huge shift for the manufacturer and the consumer. On the production line, that means efficient vehicle production based on shared, collaborative information and designed for standardized charging networks nationwide. It’s big news for consumers too. Today the average EV owner heading out on a long journey with worries about battery life and traveling distance, must research where to charge along the way, deal with the cumbersome experience of doing so, and sometimes may even have to hope for the best. Tomorrow’s car owner will own a vehicle, easily charged at home. They’ll hit the road with a long-life-charge battery and have no worries about finding an easy, fast and consistent charging experience at grocery stores and charging stations along the highway. One day they may even simply subscribe to a car and return it when its battery life is exhausted.