EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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Claims transformation
We help organizations reimagine and transform their claims operations by designing the right customer experience, automating the right touchpoints and deploying the right mix of tools and technology to execute effectively.
Rising customer expectations, loss cost and efficiency pressures, and a changing landscape featuring new competitors are accelerating the need for the next wave of claims transformation.
Our team
EY has the knowledge, technology capabilities, tools, insights and alliances to power a claims transformation aligning with an organization’s strategic goals and ensures flexibility for the future.
Our diverse talent and experienced leadership include insurance industry leaders and visionaries, chief claims officers, product managers and operations professionals, technologists and data scientists.
EY utilizes a proven, research-based approach that is experience-led and customer-centric — with assets and accelerators that plug into an insurer’s transformation journey when and where they need it and bring change — across operations, strategy and technology — at speed.
Our latest thinking
6 ways claims industry can mitigate social inflation
Verdicts and settlement amounts are becoming more unpredictable and difficult to evaluate, requiring new approaches. Read more.