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Jim has extensive operational claims experience, specializing in operational efficiency, severity mitigation and reducing the overall impact of insurance claims on large organizations. He has significant experience with claim operational reviews and quality audits, leakage analysis, claim analytical model design and implementation, as well as target operating model design and implementation for carriers, third-party administrators, state funds and large corporate self-insureds.
Our latest thinking
6 ways claims industry can mitigate social inflation
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Leveraging generative AI in property and casualty claims. Download the full report.
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EY Americas