Technology, data and AI in government

We help government organizations with digital transformation services, providing an elevated constituent experience that matches private sector quality. To help federal, state and local governments with their technology transformation journey, our approach focuses on discovering, designing and implementing the right technology to provide accessible and user friendly systems.


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What EY can do for you

Technology plays a vital role in addressing agency and constituent goals, with our approach prioritizing human-centric solutions that harness the power of technology to meet client aspirations. Our service offerings include modernizing legacy systems and integrating data strategy and governance, advanced analytics and innovative GenAI capabilities to enhance decision-making, drive operational efficiencies and empower a knowledgeable workforce adept in the era of exponential data growth. This could lead to improved workforce productivity and scalability, streamlined operations and successful achievement of agency objectives. 

Our latest case studies

Flying high: How predictive maintenance can take the FAA to new heights

Making better sense and use of data analytics to drive decision-making for the FAA. Learn more in this case study.

How data and analytics enhances safety decision-making

Path to predictive analytics for the FAA AJI by improving data quality, producing easy-to-consume insights and deploying machine learning risk models.

A government agency goes virtual to help more job-seeking residents

Government and Public Sector teams configured a platform that fast-tracks job seekers and frees up case managers. Learn more in this case study.

How advanced analytics enables timely data-driven decisions for the DoD

Helping the Department of Defense harness and evolve the power of analytics to improve mission and business outcomes.

How the Performance-to-Plan strategy uses data to modernize operations for the US Navy

Read this case study to learn how the Navy uses the Performance to Plan (P2P) solution to leverage digital leading practices for better operational outcomes.

Case study: Intelligent automation shifts a state agency into higher gear

In this case study, learn how a state agency used robotic process automation to serve its customers with speed and convenience.


    Our latest videos

    Learn more about how the EY US Government and Public Sector team has impacted government agencies by utilizing modernization, data and technology.

    Our latest thinking

    Insights into the integration of AI in government

    This AI public sector pulse survey reminds us that the integration of AI is not just about technology – it’s about preparing people to use it effectively.

    The imperative for AI-readiness and synthetic data differentiation

    Agencies must not only ensure their data is AI-ready but also evolve their data management practices to discern synthetic data from organic sources.

    AI apprenticeships facilitate upskilling in innovative technologies

    AI apprenticeships prepare government workforces for responsible adoption and risk evaluation of advancing AI technologies.

    Driving agency AI literacy utilizing guardrails and frameworks

    Recommendations government agencies should consider when driving AI literacy.

    US public policy spotlight: the AI landscape in the states

    US public policy spotlight: the AI landscape in the states. What you need to know.

    State CIOs’ wake-up call: How FinOps can help optimize cloud spending

    Agencies require full cloud spending situational awareness and should explore new business operating models and re-factor cloud architecture.

    How to build a strong foundation for federal AI adoption

    Discover the EY federal AI report findings on how to build a strong foundation for federal AI adoption.

    5 modernizations transforming government for a lasting legacy

    Transforming government service through technology, data and analytics, infrastructure, grants and HR to keep humans at the center. Learn more.

    2024 EY federal, state and local trends report

    Key findings from a recent survey asking government decision-makers about their perception of and experience with emerging technologies.

    AI-driven constituent engagement in government contact centers

    Explore how AI can transform state and local government contact centers to improve constituent experiences and engagement.

    AI and Emerging Technologies for Enterprise Asset Management Systems

    Enterprise asset management systems integrated with AI and knowledge graph capabilities equips decision-makers to maximize asset performance.

    Key takeaways from the Biden administration executive order on AI

    President Biden issued an Executive Order on AI with the goal of promoting “safe, secure, and trustworthy development and use of artificial intelligence.”

    Attract and retain talent by modernizing higher education technology

    How to build a better people experience with higher education technology modernization, as inspired by interviews with university leaders.

    How the public sector can prepare for AI in the workforce

    AI in the workforce presents a tremendous opportunity for organizations to employ talent in ways they never have before.

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