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Technology, data and AI in government
We help government organizations with digital transformation services, providing an elevated constituent experience that matches private sector quality. To help federal, state and local governments with their technology transformation journey, our approach focuses on discovering, designing and implementing the right technology to provide accessible and user friendly systems.
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What EY can do for you
Technology plays a vital role in addressing agency and constituent goals, with our approach prioritizing human-centric solutions that harness the power of technology to meet client aspirations. Our service offerings include modernizing legacy systems and integrating data strategy and governance, advanced analytics and innovative GenAI capabilities to enhance decision-making, drive operational efficiencies and empower a knowledgeable workforce adept in the era of exponential data growth. This could lead to improved workforce productivity and scalability, streamlined operations and successful achievement of agency objectives.
Our latest case studies
Case study: Intelligent automation shifts a state agency into higher gear
In this case study, learn how a state agency used robotic process automation to serve its customers with speed and convenience.
How data and analytics enhances safety decision-making
Path to predictive analytics for the FAA AJI by improving data quality, producing easy-to-consume insights and deploying machine learning risk models.
Flying high: How predictive maintenance can take the FAA to new heights
Making better sense and use of data analytics to drive decision-making for the FAA. Learn more in this case study.
A government agency goes virtual to help more job-seeking residents
Government and Public Sector teams configured a platform that fast-tracks job seekers and frees up case managers. Learn more in this case study.
How advanced analytics enables timely data-driven decisions for the DoD
Helping the Department of Defense harness and evolve the power of analytics to improve mission and business outcomes.
How the Performance-to-Plan strategy uses data to modernize operations for the US Navy
Read this case study to learn how the Navy uses the Performance to Plan (P2P) solution to leverage digital leading practices for better operational outcomes.
Learn more about how the EY US Government and Public Sector team has impacted government agencies by utilizing modernization, data and technology.
Our latest thinking
State CIOs’ wake-up call: How FinOps can help optimize cloud spending
Agencies require full cloud spending situational awareness and should explore new business operating models and re-factor cloud architecture.
How to build a strong foundation for federal AI adoption
Discover the EY federal AI report findings on how to build a strong foundation for federal AI adoption.
5 modernizations transforming government for a lasting legacy
Transforming government service through technology, data and analytics, infrastructure, grants and HR to keep humans at the center. Learn more.
AI-driven constituent engagement in government contact centers
Explore how AI can transform state and local government contact centers to improve constituent experiences and engagement.
2024 EY federal, state and local trends report
Key findings from a recent survey asking government decision-makers about their perception of and experience with emerging technologies.
AI and Emerging Technologies for Enterprise Asset Management Systems
Enterprise asset management systems integrated with AI and knowledge graph capabilities equips decision-makers to maximize asset performance.
Key takeaways from the Biden administration executive order on AI
President Biden issued an Executive Order on AI with the goal of promoting “safe, secure, and trustworthy development and use of artificial intelligence.”
Attract and retain talent by modernizing higher education technology
How to build a better people experience with higher education technology modernization, as inspired by interviews with university leaders.
How the public sector can prepare for AI in the workforce
AI in the workforce presents a tremendous opportunity for organizations to employ talent in ways they never have before.
The team
Jeff Bristow
EY Americas Government and Public Sector Technology Transformation and Trusted Intelligence Leader
Digital pioneer. Father and youth sports coach. Passionate about leveraging technology to make the world a better place.
Suzanne Vitale
EY Americas Government & Public Sector State Local & Education Leader
Results-oriented, purpose-driven and people-centric leader. Avid traveler — Machu Pichu achieved! Love to golf, hike, snowboard, read biographies, chill at the beach and beat my husband at backgammon.
Jacksonville, USA
Ryan Doherty
Principal, Government & Public Sector Technology Consulting, Ernst & Young LLP
Proud husband and father. Data geek. Avid snowboarder, reader and coffee aficionado. Aspiring runner. Committed to building a better working world by advancing diversity, equity and inclusiveness.
Tysons, USA
Amy Jones
Principal, Ernst & Young LLP
Unapologetic youth sports enthusiast who drives enterprise data literacy and AI adoption at scale. Lover of old homes and world explorer. Novice baker and future neighborhood tennis star.
Tysons, USA
Joe Baptiste
Senior Manager, Digital & Emerging Technology, Ernst & Young LLP
Father, husband, CPA and tech enthusiast. Looking to transform governments digitally using AI-enabled cobots in a new future of work for professionals across all lines of business.
Richmond, USA
