Generational Dynamics

Generations provide a lens to help us understand societal changes over time and the business shifts required to keep up with evolving human needs.
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Anticipate what comes next by better understanding the generational dynamics already changing your workforce and consumer landscape.

Amid a global pandemic, economic and geopolitical uncertainties, environmental catastrophes, and the constant blitz of emerging technologies, mapping out the next five years for your business has become a complex puzzle riddled with ambiguity. The future, however, is already being written in the present.


The needs of humans — of society at large — are changing before our eyes. Unlocking both the risk and the opportunities in this flood of change requires an understanding of the people driving the societal shifts affecting us all. Today, they are Gen Z, with Gen Alpha rising fast behind them. Youth is a lens by which we can begin to understand the current early indicators of change for all generations, all companies and all society.

Generations are borne from change. Each reflects the culture they grew up in, including the changing social, technological, environmental, economic and political norms that framed their understanding of how the world is supposed to operate. How are younger generations already influencing change in how we live, work and play? How are older generations rethinking their role as consumers, employees and citizens because of it?

In all aspects of business, and particularly now in the era of emerging technologies such as generative artificial intelligence and Web3, understanding generational dynamics is a means to developing the human-centric strategies that will be crucial as we look ahead to the future. The path forward for your organization and broader society depends on it.


How is Gen Z driving shifts in the workplace and beyond?

Learn how their expectations are shaping a different future for us all in the Gen Z Live Work Play Study.

An office manager smiling while using a whiteboard during a business meeting with his colleagues.

Explore additional generational content

How will your decisions today shape the future for generations to come?

Discover how shifts in demographics and tech reshape priorities, urging new models for growth through innovative organizational strategies. Read more.

16 Jan 2025 Marcie Merriman + 1

How can we upskill Gen Z as fast as we train AI?

An inside look at how literate Gen Z is in AI; how Gen Z understands and uses AI. Learn more.

10 Dec 2024 Marcie Merriman + 1

Compounding barriers to home ownership for Gen Z

How can homebuilders reduce mounting barriers to entry for society’s youngest buyers and why the industry should make changes today

10 Jul 2024 Megan Hahn + 2

How organizations can stop skyrocketing AI use from fueling anxiety

Artificial intelligence (AI) is here to stay, but concerns remain over job security and regulation. Learning how to use AI responsibly will lower anxiety.

05 Dec 2023 Dan Diasio + 2

How Gen Z insights are shaping the accounting profession of the future

The EY Accounting Professional of the Future survey reveals insights into how to better attract Gen Z to the accounting profession.

02 Nov 2023 EY Americas

How can understanding the influence of Gen Z today empower your tomorrow?

Understanding Gen Z’s rewritten norms can serve as a beacon for businesses looking to cast a winning future for all generations. Learn more.

18 Sep 2023

How to beat the consumer trust gap for a greener wallet and world

EY survey highlights lack of consumer trust and perceived affordability in sustainability as challenges to advancing sustainability success. Learn more.

14 Jul 2023 Marcie Merriman + 1

How can we empower the next generations to build a more sustainable future?

Corporations, educational institutions, and governments must be prepared to “green skill” tomorrow’s workforce. Learn more.

05 Jun 2023 Gillian Hinde + 1

4 keys to understanding Gen Z: trust is the new loyalty

The oldest members of Gen Z are starting their careers. Learning the whys behind who they are can help you integrate them successfully. Read more.

13 Mar 2023 Marcie Merriman

How Gen Z around the globe is reshaping societal norms

Gen Z is accelerating the global pace of change, but their attitudes and beliefs are nuanced in various regions of the world. Read more.

22 Sep 2022 Marcie Merriman

How Gen Z is redefining success for decades to come

The path Gen Z is blazing is creating new societal paradigms and calling into question decades-old business assumptions. Read on to see how.

27 Jun 2022 Marcie Merriman + 1

How Gen Z will redefine wellness

Gen Z is pushing wellness in new directions, both from a consumer and employee standpoint. Read the EY Gen Z Wellness Study now.

05 May 2022 Marcie Merriman

    How can societal change drive the next business shift?

    Societal and generational dynamics drive transformation in business and ultimately change how we live, work and play. Companies can start to prepare for the shifts in front of us that will reshape customer and employee experiences.


    The Generational Dynamics team

    Photographic portrait of Marcie Merriman

    Marcie Merriman
    EY Americas Cultural Insights & Customer Strategy Leader


    Photographic portrait of Alison Medina

    Alison Medina
    Operations and Content Strategy Lead

    Photographic portrait of  Mehr Kaur

    Mehr Kaur
    Client-Centric Strategist


    Photographic portrait of Kaleigh Cobb

    Kaleigh Cobb
    Gen Z Taskforce Lead

    Photographic portrait of Sajil Peter

    Sajil Peter
    GDS Creative

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    Anticipate what comes next by better understanding the generational dynamics already changing your workforce and consumer landscape.
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