EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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EY–ServiceNow Alliance
Together, EY teams and ServiceNow reimagine what business can be and what people can do.
How do you deliver exceptional human experiences that inform, connect and empower?
Today’s pace of life demands instant transactions, easy access to information and seamless user experiences. Successful organizations quickly address inefficiencies that impact front- and back-office enterprise functions and yield poor experiences for partners, suppliers, and customers.
The EY–ServiceNow Alliance follows a human-centered and experience-driven approach to innovation. Leveraging the agility of the Now platform and incorporating the power of AI and automation, we can help modernize and link workflows to deliver intuitive and frictionless experiences across your organization.
Together, we reimagine what business can be and what people can do. That’s building a better working world.
How EY can help
Awards and recognition
ServiceNow 2025 Built With ServiceNow Offering Partner of the Year – Worldwide
Showcases our unique, repeatable service offerings that solve specific business problems and deliver exceptional customer value.
ServiceNow 2025 Industry Partner of the Year, Financial Services – Worldwide
Celebrates our ability to incorporate our deep industry expertise into powerful digital workflows suited to the Financial Services industry’s unique needs.
ServiceNow 2025 Customer Workflow Partner of the Year – Americas
Recognizes our delivery of frictionless customer experiences with speed and convenience that exceed expectations and reduce costs.
Explore our partner ecosystem:
Our latest
How a major cancer center modernized IT to improve patient care
This case study explores how a major cancer center modernized its IT through ServiceNow to improve patient care and optimize research.
10 Sep 2024
How Yara centralized their HR operations
EY teams helped Yara redefine its HR operations and better integrate them across borders, freeing up time for HR to focus on strategic tasks.
12 May 2023
Anja Undrum Enge
How Bayer closed the distance globally between planning and activating
A new global business services model needed buy-in across four continents. EY wavespace™ brought execs together to drive inclusive growth.
20 Feb 2023
Michael Seemann
Why cybersecurity should be required reading for higher education
Following a full cybersecurity assessment, a university lands on a solution that can identify, triage and manage data risks.
07 Jul 2022
Rob Belk
How a global tech transformation upgraded students’ education
With centralized technology, a global learning institution improved outcomes for staff and students across 50+ schools and five continents.
11 May 2022
Mazen Baroudi
The CEO Imperative: How mastering ecosystems transforms performance
Read the EY Ecosystem Study, a first-of-its-kind deep dive into how ecosystem mastery leads to higher performance.
24 Jan 2022
Greg Sarafin
How information becomes vital for small business survival
EY helps breathe life into Canadian businesses struggling during COVID-19.
23 Jul 2021
Warren Tomlin
Additional case studies
Events
ServiceNow Knowledge 2025
Join EY teams, ServiceNow experts and customers at Knowledge 2025 to see how AI is getting to work in every corner of business, in every industry. We're shaping the future with confidence, so businesses work smoother, employees work smarter, and customers don’t have to work at all. Learn more.
ServiceNow Put AI to Work Summit
At the ServiceNow AI Summit, learn how to “Put AI to Work for People.” Learn from AI luminaries, forge connections and bring breakthroughs to life. Learn more at ServiceNow.com.
Press releases
EY announces launch of artificial intelligence platform EY.ai following US$1.4b investment
LONDON, 13 SEPTEMBER 2023 – The global EY organization (EY) today announces the launch of EY.ai, a unifying platform that brings together human capabilities and artificial intelligence (AI) to help clients transform their businesses through confident and responsible adoption of AI.
13 Sep 2023
Rachel Lloyd
NEW YORK, 24 JANUARY 2024. The EY organization and ServiceNow (NYSE: NOW), leading digital workflow organizations making the world work better for everyone, have announced an expansion of their strategic alliance to provide solutions for generative artificial intelligence (GenAI) compliance, governance and risk management.
24 Jan 2024
Barbara Dimajo