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Intelligent automation

Intelligent automation (IA) refers to the integration of robotics with multiple components from different emerging technologies.

Robotics is transforming the efficiency of every organizational function from finance, tax, HR, and IT to supply chain, regulatory compliance and customer care. We’re not talking industrial or companion robots, of course, but rather software robots that operate as virtual employees, reliably automating manual, repetitive tasks at scale.

 

When robotic, intelligent and autonomous systems are integrated, the result is intelligent automation, widening the scope of potential tasks and processes that can be automated. This powerful combination brings transformation across the whole spectrum of emerging technologies such as artificial intelligence, blockchain and the internet of things.

 

We’ve collected our best insights on this transformative topic impacting our clients.

Featured thinking

How artificial intelligence can augment a people-centered workforce

Jonathan Sears 09 Oct 2023
Shot of a young businessman and businesswoman using a digital tablet during a late night at work

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    How EY can help

    Intelligent automation consulting services

    Discover how EY's intelligent automation team can help your business implement a holistic view of automation, process & service improvement with our intelligent automation consulting services.

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    EY Digital Audit

    How does a digital audit unlock greater strategic value in the Transformative Age?

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    The team

    Dan Diasio

    EY Global Consulting AI Leader
    Contributing to a positive, responsible future for our people and the next generation. Connector. Curious about the new and the old. Husband and Papa.
    New York, USA

    Ash Kaduskar

    EY Americas Consulting Conversational AI Business Development Leader
    Passionate about artificial intelligence and its applications. People leader. Family man. Table tennis player.
    Charlotte, USA

    Ansgar Koene

    EY Global AI Ethics and Regulatory Leader
    Helping organizations navigate ethical and regulatory implications of Artificial Intelligence. Building bridges between industry, government, civil-society and academia. Baking enthusiast.
    London, GBR
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