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“The finance function is tasked with the precise management of an organization’s financial operations, ensuring stakeholders receive accurate and timely information that drives strategic objectives, decision-making and organizational development,” says Steven Krueger, EY Global Finance Technology Services Leader. “The adoption of cutting-edge technologies like robotic process automation (RPA), artificial intelligence (AI) and machine learning (ML) can significantly boost the efficiency and effectiveness of financial operations. Through the automation of routine tasks and the improvement of analytical insights, these technologies can facilitate the smooth execution of financial processes, all the while optimizing costs to maximize value for employees, shareholders, customers and the broader enterprise.”
In 2023, CFOs ranked technology transformation as their most important priority over the next three years, ahead of a more traditional focus on risk and regulatory optimization, according to that year’s Global EY DNA of the CFO Report. Yet 72% of finance leaders said “traditional back-office behaviors and mindsets” were slowing the modernization of the function, and only 14% said they were making bold, holistic changes to transform the function for the future. So, how can CFOs pivot their thinking from traditional processes to modernization and digitization initiatives?
Formulating a practical technology strategy
CFOs need a story about how they are adopting technology and using it to push toward an inspiring future. Formulating this strategy is vital, pinpointing the precise moments and context for embedding technology within the finance function. It is imperative to vividly illustrate how digital tools can enhance finance operations, boost business performance, and integrate smoothly with the workforce. This strategy should be laser-focused on supplying stakeholders, from financial analysts to other C-suite executives, with enhanced and timely information — navigating the complexities of an ever-shifting landscape while adhering to regulatory compliance. Without a strategic foundation for technology, efforts to modernize finance, no matter how well-intentioned, may not achieve their goals.