Today, disruption is constant and ever present. Successful companies embrace change. But to ensure success, they must put customers and employees at the center of their reinvention strategy.

Susan Lee

EY-Parthenon Americas Commercial Strategy Leader

Working mother. High-performing team builder. Diversity, equity and inclusion (DEI) advocate. Helps companies and people transform and grow.

As the EY-Parthenon Americas Commercial Strategy Leader, Susan helps clients address their operating and go-to-market models, as well as their needs in revenue growth during the life of a transaction. She is a leading advisor in commercial transformation with global experience in pricing, strategy, sales and marketing across the consumer packaged goods, retail and industrial sectors.

Susan has more than 25 years of experience helping companies manage major transformation efforts and develop high-growth strategies. Prior to joining EY, Susan led a consumer and retail practice for a leading consultancy in North America, and she previously held business development roles for a major Fortune 500 company. She holds an MBA from MIT Sloan and received her bachelor’s degree in business administration from Boston University.

How Susan is building a better working world

Susan is the author of the eBook “It's Time For eCommerce to Grow Up”. Her comments on retailer dynamics, consumer pricing and shopping behavior have appeared in The Wall Street Journal, ABC News, TIME, Forbes and the Chicago Tribune. 

She is an accomplished lecturer who has spoken at various institutions, including Yale School of Management, Columbia Business School and others. Susan is passionate about mentoring and coaching both companies and people. She currently leads EY-Parthenon’s Professional Women’s Network. She is dedicated to helping others achieve their full potential and lead better lives.

Susan’s latest thinking

Divestitures can ignite growth with commercial strategy

CEOs and their teams can prioritize commercial strategy when planning a carve-out or other separation to help ignite future growth. Read more.

13 Feb 2024 Dietrich Chen +1

2023 Private Equity B2B Pricing Study

Read the 2023 EY-Parthenon Global B2B Pricing Study highlighting the role of pricing capabilities in maximizing value.

31 May 2023 Laura Higgins +1

3 strategies to improve agile pricing decisions

To get ahead of the volatile market conditions, companies need to double down on an integrated approach to pricing. Learn more.

14 Feb 2023 Susan Lee

Realizing the benefits of price increases in volatile markets

To protect margins in a volatile market, companies are rethinking pricing and may need to restructure how changes are implemented. Read more.

25 May 2022 Susan Lee +1

Five commercial strategy considerations for growth

Taking a fresh look at business models can help companies enter new or adjacent markets.

24 Feb 2022 Amar Mehta +1
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