The goal of process automation lies not in removing end users, but rather in ensuring those users can operate efficiently, collaboratively, and by utilizing their unique skills and capabilities.

Philip N Isbouts

EY Americas Technology Consulting UX Leader

Focused on solutions that optimize next-gen user experiences. Enjoys world history, hockey, soccer, classic arts and travel. Husband and father of two boys.

Philip is a business process automation leader, specializing in delivering transformative solutions to major organizations within the health care, pharmacopeia and financial industries. With a keen focus on optimizing user experiences to drive adoption and enhance client satisfaction, Philip leverages deep expertise in machine learning, decisioning and BPM platforms to develop innovative and effective solutions tailored to meet the unique needs of his clients.

Prior to joining EY, Philip led transformative projects for major organizations in the healthcare and financial industries, where he focused on solution design and client engagement. He began his career in finance, progressing from investment banking to Vice President of operations.

Philip earned a bachelor’s degree in Marketing from the University of California Los Angeles (UCLA).

How Philip is building a better working world

In an ever-evolving world of technological disruption, where businesses need agile, scalable solutions that deliver market-leading value with an expedient return on investment, the successful delivery of a transformative solution requires the motivation and support of a diverse and demanding set of the end users.

I’m passionate about supporting my clients in ensuring complex and flexible data-driven solutions are clear, relevant, supportive and accessible so that they receive reliable, consistent and efficient results from their processes with a minimal learning curve and maximum user satisfaction.

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