James Hwang

James leads the EY Emerging Technology Strategy competency, focusing on MVP and prototype development, technical architecture, digital and agile transformation, and productionization of technologies for enterprise environments.

Previously, James worked at a major cloud provider as a senior software engineer and senior technical program manager, delivering large-scale, cross-functional technical programs involving feature launches, system upgrades and deprecations, cloud capacity planning, fraud detection, and automated financial and tax reporting and accounting reconciliation.

James holds a master’s in Industrial and Systems Engineering from the University of Washington, with a focus on managing large-scale global systems integration and engineering projects, especially for aerospace programs and failure scenarios. James is also a graduate from the Jerome Fisher Management and Technology program from the University of Pennsylvania, with bachelor’s degrees in Information/Operations Management and Business Analytics from the Wharton Business School and Computer Science from the School of Engineering.

How James is building a better working world

In my view, the vision for a better working world aims to achieve balance among success for clients and their customers, as well as for the firm’s ability to exceed expectations for itself, its people and the market.

For EY clients, I help solve technical, business and process problems and support communication and collaboration across technical and product teams. I also support execution and launch of platforms, products and programs for their customers.

In leading the Emerging Technology Strategy competency, I mentor and foster skill building across Scaled Agile program management, cloud and software architecture, and software development and global coordination. I teach EY classes on Agile, DevOps and the overall SDLC process.