We are at the cusp of a market revolution, where every business must adapt. Companies must embrace the digital evolution, crafting strategies to meet customer demands and offer value propositions.

Ellen Chen

Principal, Consulting, Ernst & Young LLP

Three decades of international experience in supply chain technology, specializing in transportation and warehousing. Background encompasses leading large-scale and smaller transformation initiatives.

Ellen is a principal within the Supply Chain practice, specializing in logistics and fulfillment. Currently, she serves as the engagement partner for a major manufacturing client, leading a complex global transportation transformation initiative.

Ellen previously served as client service partner for the world’s largest cruise line. She managed relationships and operations across the cruise line for infrastructure and applications. Her responsibilities included comprehensively understanding the business and its strategies, aligning services and offerings with the customer’s objectives, and ensuring program delivery met stringent quality control and customer expectations.

Ellen previously held the position of COO within the consumer product, retail and distribution sector of a consulting firm. In this role, she oversaw day-to-day operations, financial management and sales organization. Her career includes diverse experiences as a sales leader and in various consulting leadership capacities.

Ellen has a Bachelor of Science in Finance and Supply Chain from the University of Maryland.

How Ellen is building a better working world

In today’s dynamic landscape, the concept of a universal supply chain model no longer holds true. It’s essential to adapt and customize supply chains to align with business processes, leveraging both technology and human expertise. My role involves bridging the gap between business and technology to drive transformation, continuous improvement, and challenge existing supply chain processes.

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