Businesses exist to solve problems. It’s what I trained for all my life. It’s what I love. It’s what I do.

Dietrich Chen

EY-Parthenon Managing Director, Commercial Strategy, Ernst & Young LLP

Compleat Stategyst. Insightful advisor. Intentional storyteller. Human being.

Dietrich leads large global and complex transactions that are transformative for organizations and sectors. His work is highly customer-centric and he has a track record of delivery transformations programs at scale and at pace. In addition, he leads and drives the development and implementation of GenAI-powered disruptive client solutions for the Americas EY-Parthenon Commercial Strategy and Consumer practices.

Prior to joining EY-Parthenon, Dietrich held various senior positions at strategy firms, in industry and with startups. Born and raised in Germany, his career escapades span the typical global and the peculiar destinations, including Turkmenistan.

Dietrich holds several advanced degrees in Mathematics and Operations Research.

How Dietrich is building a better working world

I hope to inspire the next generation of leaders and learners — whether that’s in my capacity as a formal counselor here at the firm; as an unofficial mentor and friend; as a lecturer at a business school; or as a student myself learning with other leaders, peers and friends. Life is about learning. 

Dietrich's latest thinking

Four actions to pioneer responsible AI in any industry

Leaders in tech must adopt ethical AI frameworks to ensure responsible innovation. Learn more.

27 Jun 2024 Dietrich Chen

How AI in customer service can turn pain points into wow moments

AI in customer service can provide data-driven customization, speed and innovation that helps sales and marketing. Read more.

10 Jun 2024 Dietrich Chen

How divestitures can fire up growth with a focus on commercial strategy

CEOs and their teams can prioritize commercial strategy when planning a carve-out or other separation to help ignite future growth. Read more.

13 Feb 2024 Dietrich Chen +1
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