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In this discussion, EY leaders share thoughts on the increasing need for banks to reimagine the client onboarding process for corporate, commercial and SME clients and how technology capabilities play a key role in enabling a true digital onboarding experience.
At a time when corporate, commercial and SME client expectations have risen due to the rapid advancement of digital capabilities in consumer user experiences, most banks still offer a suboptimal onboarding experience for these clients, often characterized by disconnected interactions across various organizational silos. EY leaders discuss how banks offering a seamless, user-friendly onboarding experience to commercial banking clients will gain a competitive advantage in an otherwise slow-to-adapt marketplace.
Podcast
Duration
24m 23s