While companies agree that their endowments enable them to de-risk investments (36%), reduce costs (35%) and accelerate returns (32%) of venture building investments, only 24% of companies believe they were able to sustain or amplify their competitive advantages by leveraging the parent company’s endowments. Translating strategic assets into sustainable competitive moats for a new business requires a thorough understanding of an organization’s capabilities and identifying novel applications for those existing capabilities. Developing this type of holistic approach to corporate venture building requires a shift in the corporate mindset.
Developing a new growth mindset:
One quarter of leaders that launched a corporate venture with significant impact on the parent company’s growth cite having an internal development program to educate leadership and foster venture building capabilities as the most important measure adopted in their venture building endeavors. Establishing the definition of success early on and aligning a venture building roadmap with tangible KPIs help build conviction among key stakeholders and mitigate risks as milestones are achieved. These strategies help guide leaders to approach building new ventures differently than running core business operations.
Applying behavioral science to accelerate customer adoption and garner stakeholder buy-in:
Corporate venture builders show a strong propensity for incorporating behavioral science techniques in designing solutions with product-market fit and in creating sticky customer experiences that drive commercial traction. The $1 billion+ venture builders are also more likely to have adopted behavioral science to accelerate customer adoption and loyalty. One survey respondent said their company used social proof to gain market interest for initiatives, which helped get support from investors and customers for new initiatives. This resulted in more funding and greater confidence in demand for the new business’ products and services.
Higher-revenue-generating venture builders are also twice as likely to have applied behavior science within their own organization to garner business support and drive change management (Figure 3). Behavioral science techniques are proving effective at earning support from boards and executives for new business models from concept design to commercial rollout. Equally important, the techniques that create ongoing engagement with newly launched products can be used to sustain organizational momentum to reach each new growth milestone as the venture scales. One technology organization, for example, elicited help from a firm that specializes in the application of neuroscience for leadership development to implement gamification tools that facilitated a departure from ingrained leadership norms and behaviors as the business prepared itself to launch entirely new business models.
Figure 3: Has your organization adopted behavioral science techniques to improve change management/garner stakeholder buy in and improve customer adoption/loyalty in for venture build?