An early-intervention case study
- The Maidstone Borough Council (MBC) was alerted that Mrs. A was at risk of eviction on Oct. 21, 2019.
- On Oct. 29, MBC sent a text message to Mrs. A stating that she was eligible for a discretionary housing payment.
- Mrs. A responded to the text message and was able to pay her rent, thus preventing a potential eviction and homelessness case.
Other examples of early intervention:
There are numerous ways agencies can intervene early to keep people from slipping into homelessness. These are real-life examples:
- Benefits support and budgeting advice
- Support to resolve tax debt
- Housing assistance
- Legal assistance
- Employment services
- Referral for mediation
- Disbursement of loan
Opportunities close to home
In cities across the nation, homelessness affects the entire community — not only those needing help but the people who live, work and visit there. Efforts may be more effective on the local level.
There are fewer constraints at the local level, while federal agencies must grapple with systemic challenges. For example:
- Federal funding programs are siloed. The funding stream for housing assistance is separate from the funding stream for food security — which is separate from the funding stream for medical services, and the one for mental health services, and so on.
- There is no incentive for these individual divisions to work together because they are held accountable to a metric that applies only to their specific area of focus.
But as funding from the federal government level trickles down through the state and local governments, flexibility increases. The very structure of funding programs expands opportunities to set a different governance model.
Turning the focus to data
Eradicating homelessness will require more than money. That is not to say that the emergency funds are not sorely needed. Digital tools and knowledge resources can provide the states with tailored solutions that help them take full advantage of funding and remove obstacles around technology, third-party vendors and application processes.
Data, not money, holds the key. Fortunately, data is an abundant government resource. Government, with its place at the head of the table, has the opportunity to know more and do more than the innumerable private organizations, online groups and nonprofits that are trying to end homelessness.
Sharing information across agencies provides valuable insights into specific needs. Determining how best to meet those needs, whether for an individual or a family, requires that the government know the data that is available. Both of these aspects, knowing the real need and knowing your data, will affect the ultimate goal: connecting people with the resources that keep them from sliding into homelessness.