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How proactive prevention can transform patient care

Discover how an innovative app and web-based solution can transform health care, cutting hospital stays and saving costs.


In brief
  • Health care's shift to proactive prevention reduces hospitalizations and readmissions, saving costs.
  • The EY Care Coordination mobile app and web-based interface streamlines patient care, tackling readmission issues.
  • The app monitors patient progress, shares EHRs securely and provides virtual support.

In the health care industry, we’re witnessing a shift from reactive treatments to proactive prevention. For patient health and provider costs alike, that’s a very good thing.

But proactive prevention doesn’t just keep people from being hospitalized — it also keeps them from being readmitted.

The economic impetus to improve

Medicare’s Hospital Readmissions Reduction Program (HRRP) links payments to the quality of care that hospitals provide. Excessive readmission rates factor into these performance assessments…and they’re unfortunately on the rise.

In 2021 alone, the 2,985 hospitals that participate in HRRP were penalized by 0.59% of their revenue from Medicare. This equated to roughly $178,000 per hospital.1

By focusing on decreasing readmissions, hospitals can increase reimbursements.

The question is, “How do you go about that?”

There’s an app for that

Collaborating with Pegasystems, EY teams have developed EY Care Coordination, a mobile application and web-based interface that helps health providers improve patient care. By leveraging Pegasystems technology, patient care is streamlined and simplified, effectively tackling issues that typically lead to readmission:

  • Prescription management
  • Medical appointments
  • Logistical support

EY Care Coordination efficiently connects health care providers, payers and payviders with patients or their caregivers, no matter the complexity of the patient’s condition.

 

Mitigating readmissions… and more

Mitigating the risk of readmittance is a significant benefit of EY Care Coordination. But it’s one of many.

 

Through the app, users can identify cost-efficient care pathways, securely share EHRs, and track patient progress. Patients will appreciate virtual support coordinated care, and educational resources all designed with them in mind.

 

For organizations that include care navigator positions, the EY Care Coordination tool enhances their ability to take care of patients and reduce admissions. It tangibly provides both fiscal and physical improvement.

 

The emergence of applications like EY Care Coordination represents a promising stride in the health care industry’s proactive efforts to reduce unnecessary hospital readmissions and enhance the overall patient care process.

 


Summary 

EY Care Coordination is a mobile app and web-based interface developed in collaboration with EY and Pegasystems, will equip health providers to deliver care faster and more simply, with greater focus on patients’ individual needs, while improving patient engagement and outcomes.

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