Using AI to generate consumer insights and improve customer experience

Kathy Gramling, EY Americas Consumer Industry Markets Leader, says companies should be looking at data from search to purchase and using AI to generate insights.

Additional video segments

An economic slowdown shouldn’t stop the pace of innovation. Kathy Gramling, EY Americas Consumer Industry Markets Leader, says companies can use AI-driven scenario planning to develop a set of “no-regrets” priorities.

Lee Henderson, Americas EY Private Leader; Executive Sponsor, EY Entrepreneurs Access Network, discusses how midsize companies can navigate a tougher fundraising environment by focusing on capital efficiency.

The economy is slowing, but Kathy Gramling, EY Americas Consumer Industry Markets Leader, believes consumers will keep spending. She shares insights on how companies can use consumer insights to keep customers engaged when wallets are stretched.

Ken Englund, EY Americas TMT Leader and Stephen Leonard, Global Alliances & Partnerships Leader, Kyndryl speaks on divestitures and the right time to increase core business alliances.

Marcelo Bartholo, EY US-East Region Vice Chair, joins Real Time Insights to discuss where companies can invest to deliver the most value to their business.

Stephanie Chesnick, EY Americas Strategy and Transactions Energy & Resources Leader, and Bruce On, EY US-West Region Strategy and Transactions Energy Leader, discuss what is bringing new investors to the energy sector, and how companies can capitalize on the opportunities we're seeing in the energy industry.

David Kadio Moroko, EY Americas Financial Services Innovation Leader, talks about a long-term metaverse strategies.

How private equity firms can leverage AI to create value

Artificial intelligence is transforming nearly every sector, and private equity is no exception. Tim Tracy, EY Americas Private Equity Leader, sees four ways that AI can create value for PE firms.

Unlock value with the power of perspectives

Kristin Valente, EY Americas Chief Client Officer-Elect, discusses how business leaders can foster and unlock growth with the power of perspectives.

Portfolio transformation and growth in the industrial sector

Amar Mehta, EY Industrials Strategy and Transactions Leader, shares what he feels are the market forces having the biggest impact on industrial companies today.

Unlocking growth in the consumer lending industry

Aditya Swaminathan, EY Americas Consumer Lending Leader and Glenn Brunker, President, Ally Home Inc., discuss three strategic imperatives to nagivate the ever-evolving market, and what lending institutions are doing to bolster customer acquisition strategies.


The team

Lee Henderson

Americas EY Private Leader; Executive Sponsor, EY Entrepreneurs Access Network
Fervent supporter of young entrepreneurs and their businesses. Connector of the entrepreneurial ecosystem. Self-proclaimed sports fanatic.
Chicago, USA

Ken Englund

EY Americas Industry Markets Leader, TMT
Focused on helping technology, consumer electronics, internet, social commerce and software companies solve critical business issues.
 

Kathy Gramling

EY Americas Consumer Industry Markets Leader
25-year consumer products and retail veteran. Integration and teaming advocate. Passionate mentor and transformative leader. Wine enthusiast.
Chicago, USA

Marcelo Bartholo

EY Americas Deputy Managing Principal
Trusted strategy and operations advisor focused on growth and innovation. Inclusive leader committed to quality. Husband. Father. Fluent Portuguese and Spanish speaker. Avid basketball fan. Golfer.
Philadelphia, USA

David Kadio-Morokro

EY Americas Financial Services Innovation Leader
Passionate about technology, innovation, and leading EY people to solve clients’ most challenging problems.
New York, USA

Stephanie Chesnick

EY Americas Strategy and Transactions Energy & Resources Leader
Proud to support clients in navigating the energy transition. Committed mentor and advocate for diversity and inclusiveness. Passionate traveler.
Houston, USA

Bruce On

EY US-West Region Strategy and Transactions Energy Leader
Energized by helping clients achieve their full potential through strategic execution of their growth, portfolio and M&A strategy. Husband. Father of four. Triathlete. Ironman. Canyoneering.
Houston, USA

Traci Gusher

EY Americas Data and Analytics Leader
Uses advanced analytics and artificial intelligence to bring value to clients’ challenging issues and opportunities. Experienced triathlete. Passionate about animal rescue and cancer research.
Philadelphia, USA