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AI Insights

Explore our global insights that look at how you can build confidence in AI, drive exponential value throughout your organization and deliver positive human impact.

How to balance opportunity and risk in adopting disruptive technologies

Adopting disruptive technologies is a critical challenge for organizations seeking to drive stronger compliance strategy while embracing innovation. Learn more.

30 Nov 2023 Todd Marlin

Five “no regret” actions for TMT companies to unlock generative AI’s potential

Learn how Technology, Media & Entertainment, and Telecom companies can create value with generative AI.

30 Nov 2023 EY Canada + 1

Why enabling AI’s full value requires top-down thinking

To realize AI’s full potential, companies should develop AI capability in a way that is integrated and top down. Read more.

24 May 2023 EY Canada

How generative AI might help tax functions tackle challenges

GenAI can automate tasks, summarize information and provide insights, but it needs a person’s input to optimize the technology. Learn more.

10 Nov 2023 EY Canada

How artificial intelligence can augment a people-centered workforce

09 Oct 2023 EY Canada

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AI in recruitment: Lessons learned

20 Feb 2024 | Featuring Dan Black
Read more on HR World

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Robotics needs its ChatGPT moment

19 Jan 2024 | Featuring Jeff Wong
Read more on Fast Company

Smiling businesswoman standing in office conference room looking out windows

How the human-centric GenAI journey drives trust

16 Jan 2024 | Featuring Julie Boland
Read more on LinkedIn

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Davos 2024: 5 business leaders on adopting AI and managing associated risks

15 Jan 2024 | Featuring Carmine Di Sibio
Read more on World Economic Forum

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Navigating the AI revolution in 2024: Building trust through innovation and responsibility

15 Jan 2024 | Featuring Julie Teigland
Read more on Linkedin

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How advanced technology could make tax controversies easier to avoid

04 Jan 2024 | Featuring Marna Ricker
Read more on World Economic Forum

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Six Trends Influencing GenAI

06 Nov 2023 | Featuring Rodrigo Madanes
Read more on Forbes

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How CIOs can foster a top-down approach to AI

01 Nov 2023 | Featuring Dan Diasio
Read more on CIO

AI can help you ask better questions — and solve bigger problems

26 May 2023 | Featuring Nicola Morini Bianzino
Read more on HBR (paywall)

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How Generative AI could disrupt creative work

13 Apr 2023 | Featuring Nicola Morini Bianzino
Read more on HBR (paywall)

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Three questions every board should ask about generative AI

5 Apr 2023 | Carmine Di Sibio
Read more on Milken Institute

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How to choose the right Chief AI Officer

30 Jan 2023 | Rodrigo Madanes
Read more on VentureBeat

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ChatGPT's killer enterprise use case will be managing knowledge, says EY CTO

23 Jan 2023 | Featuring Nicola Morini Bianzino
Read more on VentureBeat

Confident and responsible use of AI depends on sound public policy. EY engages with our global stakeholders to inform the development of AI policies that promote transparency, serve the public interest, foster trust in markets and build a better working world.

Building the foundations for trusted artificial intelligence in the UK

Response to government white paper: a pro-innovation approach to AI regulation

Download pdf

Adapting the UK's pro-innovation approach to AI regulation for foundation models

Ten recommendations for UK policymakers to strengthen proposed regulatory approaches

Download pdf

Developing a US artificial intelligence accountability ecosystem

AI accountability policy response to the US National Telecommunications and Information Administration

Download pdf

Safe and responsible AI in Australia

Considerations for developing a robust governance framework based on ethical principles

Download pdf

G7 guiding principles for organizations developing advanced artificial intelligence

Establishing guardrails on advanced global artificial intelligence systems

Download pdf

Frameworks for artificial intelligence in South Australia

Establishing effective state and federal frameworks for ethical artificial intelligence use

Download pdf

Case study: Banking

Using AI to improve a bank’s agent effectiveness

By addressing the quality issues inherent in conversations recorded by legacy systems and over-reliance on keywords, we were able to identify very subtle signals with a very high level of accuracy.

Sameer Gupta, EY North America Financial Services Organization Advanced Analytics Leader

Read case study

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Case study: Employee productivity

How GenAI is empowering talent at a PE-backed consumer brand

The EY team provided a clear framework that was critical to help us navigate how to deploy AI to empower our people, taking both a practical and inspirational approach.

Chief Digital Officer, Global Consumer Brand

Read case study

Case study: Banking

Using AI to improve a bank’s agent effectiveness

By addressing the quality issues inherent in conversations recorded by legacy systems and over-reliance on keywords, we were able to identify very subtle signals with a very high level of accuracy.

Sameer Gupta, EY North America Financial Services Organization Advanced Analytics Leader

Read case study

Case study: Employee productivity

How GenAI is empowering talent at a PE-backed consumer brand

The EY team provided a clear framework that was critical to help us navigate how to deploy AI to empower our people, taking both a practical and inspirational approach.

Chief Digital Officer, Global Consumer Brand

Read case study

The team

Beatriz Sanz Sáiz

EY Global AI Sector Leader

Game-changer, thought leader in analytics and customer centricity. Named a Top Talent Executive Under 40 by AMROP, IESE and Royal House. Mom, film lover, champion for women in tech and the workforce.

Madrid, ESP

Dan Diasio

EY Global Consulting AI Leader

Contributing to a positive, responsible future for our people and the next generation. Connector. Curious about the new and the old. Husband and Papa.

New York, USA

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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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EY.ai | AI Insights | AI Technology | AI Ecosystem | AI & Careers | Contact us

AI Insights

The team

Beatriz Sanz Sáiz

Dan Diasio