EY Future Consumer Index

Disruptive forces are transforming consumer behaviors. What do they value? What will it take to serve them? How will your business adapt?

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Global perspectives

EY Future Consumer Index: when talk turns into action, be set for change

Climate change is becoming a growing reality for people around the world, and disrupting ingrained consumption habits. Learn more.

How to serve consumers who rely on tech, but don’t trust tech

Our global research shows how digital is transforming the consumer and why relationships shaped by trust, respect and value are critical. Learn more.

Future Consumer Index: Five consumer types you need to understand

The 11th wave of the global study explores the emerging priorities that will shape future consumption patterns. Learn more.


    FutureConsumer.Now

    Anticipate how technology is creating a new, smart consumer — so you can shape a future where your business thrives.

    Geographic perspectives