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AI Insights
Explore our global insights that look at how you can build confidence in AI, drive exponential value throughout your organization and deliver positive human impact.
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How AI agents will take GenAI technology from answers to actions
AI agents know when to start a series of actions and complete them. Here are three ways to prepare today as the technology matures. Learn more.
Boost brand loyalty and grow with new GenAI marketing capabilities
GenAI is creating competitive advantages with personalized, compelling engagement and innovative strategies.
Addressing AI risks: Preventing bias and achieving ethical AI use
Adopt AI responsibly by addressing job displacement, skill gaps, and biases. Learn how to ensure ethical use with transparency and governance.
The big leap: Getting data AI-ready
Generative AI's rise demands robust data strategies for full benefits. Tackle data quality, governance, and ethics to unlock AI's potential.
Four actions to pioneer responsible AI in any industry
Leaders in tech must adopt ethical AI frameworks to ensure responsible innovation. Learn more.
Six pillars for AI success: how the C-suite can drive results
Competitive advantage rests on these capabilities and functions. But overlooking just one creates an unstable foundation. Learn how to evolve quickly.
Why AI fuels cybersecurity anxiety, particularly for younger employees
Workers say they are worried that they are putting their organizations — and careers — at risk, new EY survey says. Here’s what to do about it.
How evolution of AI in testing can become a revolution
Use of AI in testing will move from enabler to transformer over the next five years. Learn more.
How pharma can benefit from using GenAI in drug discovery
Using GenAI in drug discovery is a hot topic in the pharmaceutical industry, with speed and cost savings seen as potential benefits. Learn more.
How to navigate global trends in Artificial Intelligence regulation
Learn why the AI regulatory approach of eight global jurisdictions have a vital role to play in the development of rules for the use of AI.
Four steps to implement a large language model successfully
Organizations are eager to adopt LLMs, but navigating potential pitfalls can be challenging. Learn more.
Key takeaways from the Biden administration executive order on AI
President Biden issued an Executive Order on AI with the goal of promoting “safe, secure, and trustworthy development and use of artificial intelligence.”
The transformation imperative: generative AI in wealth and asset management
Wealth and asset management must focus on foundational areas as they embed generative AI into core business operations and drive transformative change.
How past tech disruptions can help inform the economic impact of AI
Discover learnings from three key historical episodes of rapid technological change that may help predict the economic impact of AI.
AI-driven constituent engagement in government contact centers
Explore how AI can transform state and local government contact centers to improve constituent experiences and engagement.
How to build a strong foundation for federal AI adoption
Discover the EY federal AI report findings on how to build a strong foundation for federal AI adoption.
GenAI risks and challenges for the economy
Learn about the expected impact of GenAI on the labor market by exploring our four key findings regarding GenAI use.
Four ways boards can support the effective use of AI
Find out four ways boards can enhance their oversight of AI to create operating efficiencies and support strategy and growth.
Responsible AI means finding the balance between risk and reward
Understand the key challenges, potential risks, and strategies for adopting AI responsibly with these practical guidelines
How GenAI could simplify rate filings amid energy transition movement
Unlock growth and equity in utility rate case filings with strategic financial and customer engagement tactics.
Why autonomous AI “agents” will be so important to your business
AI agents are reshaping business as usual. Discover AI's transformation from mere tools to autonomous, strategic partners.
How to revolutionize the insurance value chain with generative AI
Prioritizing the right use cases and establishing key capabilities will promote innovation and efficiency across the value chain. Learn more.
How generative AI can optimize health care supply chains
Technology lets organizations capture efficiencies and improve patient care. Find out more.
Catalyzing economic growth through capital investment in GenAI
Generative artificial intelligence (GenAI) has the potential to be a significant strategic economic lever for businesses across sectors.
The productivity potential of GenAI
Explore the likelihood of future substantial productivity gains from the use of generative AI across sectors.
Five “no regret” actions for TMT companies to unlock generative AI’s potential
Learn how Technology, Media & Entertainment, and Telecom companies can create value with generative AI.
Economic impact of AI: Article series for business leaders
Read our article series on the economic impact of AI, which shares developments and actionable insights to arm companies’ decision-makers.
Five priorities for harnessing the power of GenAI in banking
For banks with the right strategy, talent and technology, GenAI can transform operations and help reimagine future business models. Learn more.
5 modernizations transforming government for a lasting legacy
Transforming government service through technology, data and analytics, infrastructure, grants and HR to keep humans at the center. Learn more.
How GenAI transforms the B2B customer experience with first-party data
Digital technology is providing more direct ways for businesses to engage customers and gain greater insight into their wants and needs. Learn more.
Future Consumer Index: Fading allure of AI, experiences & store brands
Consumer preference for AI, experiences and store brands is declining. Have they lost interest, or are retailers and brands not living up to expectations?
How entrepreneurs can think differently about AI
To drive business value, entrepreneurs should think strategically about how and where to deploy artificial intelligence. Learn more.
Financial services CIOs – building GenAI at scale while managing risk
Financial services CIOs have a unique opportunity to lead the GenAI conversation and transform the enterprise.
Five priorities for winning with GenAI in wealth and asset management
Wealth and asset managers have the opportunity to reimagine their business models and transform their operations with GenAI.
How GenAI changes the way CPG and retail operate — and consumers too
As generative AI for business takes-off so do generative AI business use cases for retail and CPG. But GenAI will change consumer behavior too. Learn more.
Nuvalence joins EY, expanding digital engineering and generative AI capabilities
Ernst & Young LLP (EY US) today announced Nuvalence, a technology consultancy, has joined EY US to accelerate the delivery of platform engineering, product development and generative AI (GenAI) platform-enabled services to organizations across industries and sectors.
How bolder CEOs take charge to shape their future with confidence
EY CEO confidence index assesses CEO sentiment across sector growth, price and inflation, business growth, talent, and investment and technology. Read more
Finding value in the next evolution of media and entertainment
M&E executives mix old and novel approaches to keep cash flowing today while charting new paths to a future of profitable growth in the market.
How AI in customer service can turn pain points into wow moments
AI in customer service can provide data-driven customization, speed and innovation that helps sales and marketing. Read more.
How can cybersecurity transform to accelerate value from AI?
With AI adoption across business functions booming, CISOs can reposition cybersecurity from the “department of no” to accelerators of AI value. Learn more.
Natural language processing turns search speed into light speed
A managed care company saves hundreds of hours in compliance verification with a new, AI-enabled database. Learn more in this case study.
How to choose GenAI for business: efficiency over complexity
Use minimum intelligence necessary to deploy efficient AI solutions. Ditch the one-size-fits-all mindset of always using the largest foundational model.
How pursuing GenAI can transform mortgage lending
By applying GenAI innovations across the lifecycle, mortgage lenders can gain a strategic advantage. Learn more.
How bolder CEOs take charge to shape their future with confidence
EY CEO confidence index assesses CEO sentiment across sector growth, price and inflation, business growth, talent, and investment and technology. Read more
How generative AI might help tax functions tackle challenges
GenAI can automate tasks, summarize information and provide insights, but it needs a person’s input to optimize the technology. Learn more.
How artificial intelligence can augment a people-centered workforce
AI is disrupting approaches to talent strategy, risk and resilience. Learn why it’s crucial to blend operational gains with a people-first mindset.
How can a rebalance of power help re-energize your workforce?
Work is less connected to old ideas of career, rewards and workplaces. Explore the EY 2024 Work Reimagined Survey for keys to a Talent Advantage.
How finance is important in the age of social media and AI
In this episode of The Better Finance podcast, Myles Corson and Tom Hood discuss the evolving finance profession. Learn more.
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The impact of GenAI on the labor market
Learn about the expected impact of GenAI on the labor market by exploring our four key findings regarding GenAI use.
Ernst & Young LLP (EY US) today announced the release of its latest technology pulse poll, which examines the impact of artificial intelligence (AI) on the future of work — from integration to talent and culture. The poll, which was conducted in March 2024 and surveyed more than 250 leaders in the technology industry, highlights the ongoing push and pull around AI in the workplace.
AI in recruitment: Lessons learned
20 Feb 2024 | Featuring Dan Black
Read more on HR World
Robotics needs its ChatGPT moment
19 Jan 2024 | Featuring Jeff Wong
Read more on Fast Company
How the human-centric GenAI journey drives trust
16 Jan 2024 | Featuring Julie Boland
Read more on LinkedIn
How the human-centric GenAI journey drives trust
16 Jan 2024 | Featuring Julie Boland
Read more on LinkedIn
Davos 2024: 5 business leaders on adopting AI and managing associated risks
15 Jan 2024 | Featuring Carmine Di Sibio
Read more on World Economic Forum
Navigating the AI revolution in 2024: Building trust through innovation and responsibility
15 Jan 2024 | Featuring Julie Teigland
Read more on Linkedin
How advanced technology could make tax controversies easier to avoid
04 Jan 2024 | Featuring Marna Ricker
Read more on World Economic Forum
AI can help you ask better questions — and solve bigger problems
26 May 2023 | Featuring Nicola Morini Bianzino
Read more on HBR (paywall)
How Generative AI could disrupt creative work
13 Apr 2023 | Featuring Nicola Morini Bianzino
Read more on HBR (paywall)
Three questions every board should ask about generative AI
5 Apr 2023 | Carmine Di Sibio
Read more on Milken Institute
How to choose the right Chief AI Officer
30 Jan 2023 | Rodrigo Madanes
Read more on VentureBeat
ChatGPT's killer enterprise use case will be managing knowledge, says EY CTO
23 Jan 2023 | Featuring Nicola Morini Bianzino
Read more on VentureBeat
Confident and responsible use of AI depends on sound public policy. EY engages with our global stakeholders to inform the development of AI policies that promote transparency, serve the public interest, foster trust in markets and build a better working world.
Building the foundations for trusted artificial intelligence in the UK
Response to government white paper: a pro-innovation approach to AI regulation
Adapting the UK's pro-innovation approach to AI regulation for foundation models
Ten recommendations for UK policymakers to strengthen proposed regulatory approaches
Developing a US artificial intelligence accountability ecosystem
AI accountability policy response to the US National Telecommunications and Information Administration
Safe and responsible AI in Australia
Considerations for developing a robust governance framework based on ethical principles
G7 guiding principles for organizations developing advanced artificial intelligence
Establishing guardrails on advanced global artificial intelligence systems
Frameworks for artificial intelligence in South Australia
Establishing effective state and federal frameworks for ethical artificial intelligence use