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What firms should be considering before the Consumer Duty deadline

In this webcast, we discuss what firms should be considering between now and the implementation deadline of the Financial Conduct Authority’s (FCA’s) Consumer Duty.

During this webcast, Sheldon Mills, Executive Director of Consumers and Competition at the Financial Conduct Authority (FCA) gives a keynote speech. Sheldon and the industry panel discuss where organisations are in the run up to the implementation deadline.

Panellists: 

  • Jas Singh, CEO, Consumer Lending, Lloyds Banking Group
     
  • Sarah Delgarno, Chief Risk Officer, Ardonagh Group

  • John Liver, Non-Executive Director, Barclays Bank UK plc

  • Eric Leenders, Managing Director, Personal Finance, UK Finance
     

Topics discussed include: 

  • Organisations’ progress to date in the run up to the implementation deadline

  • Key questions that firms should be considering when implementing the Duty

  • The supervisory intent of the FCA after the implementation deadline

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