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Insurance
We help insurers navigate disruption, manage regulatory change and integrate technology to transform and achieve growth.
All sectors face challenges. But, in insurance, the list is especially long. Profound regulatory change. Unprecedented opportunity in emerging markets. Lingering economic uncertainty. Technology-driven disruptions. Rising consumer expectations. Intense cost and competitive pressures. Through our services, we can help you address these issues — and embrace innovation and transformation to improve performance and drive long-term growth.
Our global team of professionals combines industry knowledge and technical experience to help with your most pressing issues. Whether through our tax and audit advice or our innovative advisory services, we help insurers explore M&A strategies, adopt new business models, develop new products, embrace technology, optimize customer experience and address shifting workforces.
Our latest thinking
How crisis communications enhance operational resilience
UK financial services firms should enhance crisis communications beyond basic regulatory compliance to safeguard their operational resilience. Read more.
11 Mar 2025
Will Packard
How to navigate the growth agenda of UK financial services regulation
Learn how UK financial firms can navigate regulatory compliance in 2025, focussing on the FCA, PRA, growth, AI, Consumer Duty and outcomes-based approaches.
11 Feb 2025
Christopher Woolard CBE
Winning the future: five strategic themes for insurance leaders
Insurers embrace growth and transformation, seizing opportunities for innovation and strategic action in the insurance industry. Read more.
10 Oct 2024
Phil Vermeulen
Ecosystems in insurance: what winners do differently
Insurance Ecosystems: Learn how to leverage InsurTech partnerships and data-driven tech for growth, customer loyalty, and operational excellence in insurance.
26 Sept 2024
Chris Payne
How increased trust and transparency can unlock growth
Explore the EY Global Insurance Industry Outlook. Learn more.
29 Nov 2023
Isabelle Santenac
Four focal points for commercial insurance and reinsurance leaders
Shifting customer expectations and a focus on value are reshaping the dynamic commercial and reinsurance markets. Learn more.
16 Mar 2023
Simon Burtwell
How insurers can prepare to win in a high-volatility market
Developing capabilities, operational resilience and insurance digitization, push insurers to grow in uncertain times. Read more.
16 Nov 2023
Phil Vermeulen
How to accelerate transition finance for net zero
Learn why FIs need to operate iteratively to effect transition finance at pace and scale in a complex ecosystem.
20 Nov 2023
Gill Lofts
How Europe’s FS leaders are approaching generative AI adoption
Discover how financial services leaders are approaching generative AI adoption.
06 Nov 2023
Ayman Awada
How life insurers are transforming to deliver value for better living
Shifting customer expectations and a focus on value are reshaping the dynamic commercial insurance and reinsurance markets. Learn more.
17 Jul 2023
How European financial firms can better manage volatility risk
For financial institutions (FIs), managing short and long-term volatility risks across strategy and operations will be key to their success. Read more.
01 Mar 2023
Nine customer types defining the next wave of insurance
Shifting consumer needs are an invitation for insurers to innovate in pursuit of growth and to stay ahead of new competitive threats. Read more.
20 Sept 2022
Chris Raimondo
Why insurers must reimagine planning and performance management
Insurers can transform planning and performance management to deliver forward-looking insights.
24 Mar 2022
Chad Runchey
Four steps to embed operational resilience in financial services
UK financial services firms are focused on making their operational resilience plans a reality ahead of the March 2025 deadline. Read now.
11 May 2023
Will Packard
What firms can do now to meet the Consumer Duty deadline
Find out how ready firms are for the new Consumer Duty from our latest survey results.
17 Apr 2023
Christopher Woolard CBE
Five steps to drive Consumer Duty implementation and long-term gains
Read about the five steps required to drive implementation for Consumer Duty in our latest article.
21 Dec 2022
Christopher Woolard CBE
ESG and access to capital: Why insurers must stay focused on ratings
As ESG funds continue to grow their assets under management, insurers with sub-par ESG scores risk losing a key source of capital.
19 Dec 2022
Krisztina Bakor
How insurers can build the finance function of the future
The future of the insurance finance function is constantly evolving, causing senior leadership to reconsider their workforce set-up. Learn more.
08 Nov 2022
Nick Smith
How can sustainable finance transform 2050 pledges into real-world impact?
Financial institutions need a framework that allows them to anticipate seismic economic transformation and adapt their strategy accordingly. Learn more.
28 Oct 2022
Why ESG is critical to insurers’ financial leadership
As ESG reshapes the future of insurance, senior financial leaders can step up as advisors to the business and help set the direction. Learn more.
28 Jul 2022
Frederic Pierchon
Why the UK must act to continue leading European financial investment
Although the UK maintains its 20-year position as Europe’s top financial services investment destination, its lead has closed significantly. Know more
13 Jun 2022
Anna Anthony
How an established insurance company became digital-first
UK insurer Hastings DIRECT wanted to rewrite the rules of its category by offering a seamless digital customer experience. Learn more about this case study.
03 Jun 2022
David Reid
How the UK impact investing sector measures up
Impact investing opens opportunities for growth. Read more.
08 Apr 2022
EY UK
How insurance CFOs can embed ESG into finance and the wider business
The sustainable finance for insurance CFOs publication outlines the key ESG considerations for the finance function and its broader role beyond reporting.
01 Feb 2022
James Tufts
Why confidence in the UK’s financial sector has hit a five-year high
Confidence in the UK’s financial services sector has hit a five-year high. Find out more.
26 Jan 2022
Anna Anthony
Why insurers must reimagine their finance service delivery model
Learn how insurers can evolve their finance function and design next-generation service delivery.
03 Dec 2021
Victoria Lampitt
FS firms turn carbon ambition into action
Credible decarbonization plans are critical to reducing emissions, scaling up climate solutions and building momentum among stakeholders. Learn more.
26 Oct 2021
Shaun Carazzo
Short-term steps for long-term value: the impact of ESG ratings on TSR
Insurers need to shape clear narratives about their ESG efforts to share with investors and analysts and identify appropriate metrics to track progress.
16 Sept 2021
How EY can help
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EY-Parthenon Financial Services Strategy Consulting can help create value for banking and capital markets, wealth and asset management, and insurance firms.
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A transformative solution that helps accelerate innovation, unlocks value in your ecosystem and powers frictionless business. Learn more.
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EY teams help insurers transform finance functions to become active leaders and value creators for the entire business.
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Our Reporting and Calculation Platform (RCP) can help your business simplify reporting and calculation of IFRS 17. Find out how.
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We collaborate with insurers on technology transformation programs and the deployment of digital tools. From concept to implementation, we work with you to develop strategies that optimize performance, drive efficiency and enhance quality.
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EY helps insurers adopt the right tech and retool experiences for stronger relationships with customers and distributors from crisis to recovery and growth.
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Use compliance as a catalyst for change. Our skilled team understands both the business and technical issues around IFRS 17 and can work with you to achieve compliance that’s aligned with your finance transformation programs.
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We help insurers streamline their businesses, expand into new markets, seize M&A opportunities and better manage capital to drive growth and stakeholder value.
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We help insurers streamline their businesses, expand into new markets, seize M&A opportunities and better manage capital to drive growth and stakeholder value.
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We help insurers meet new regulatory and compliance accounting standards while managing costs, operational efficiencies, and the integration and implementation of systems and data across the finance, risk and actuarial functions.
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EY sustainable finance teams helps financial services companies define sustainability goals that create value and make a measurable difference. Learn more.
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Explore our case studies
How life insurers are transforming to deliver value for better living
Shifting customer expectations and a focus on value are reshaping the dynamic commercial insurance and reinsurance markets. Learn more.
17 Jul 2023
How competitors can co-create the future of insurance
Five insurance companies work with EY to join forces and co-create new business models to be future-proof in a rapidly changing market. Learn more.
19 Feb 2021
Christian Mylius
Redefining the insurance industry through digital transformation
We help build a digital NewCo based on simplicity, transparency and trust.
01 Jun 2020
How a new digital engagement model attracts and educates customers
A new end-to-end digital customer engagement model provides insurers with the opportunity to target millions of new customers.
11 Feb 2019
How we orchestrated the digital transformation of a Fortune 500 insurer
Prioritizing, re-engineering and automating claims processes helped digitally drive operational improvement and cost benefits.
11 Feb 2019
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