Financial services are increasingly complex as strategy, regulation and technology come together. Adapting to these challenges is essential for sustainable businesses and better customer outcomes.

Christopher Woolard CBE

EY Partner, Financial Services Consulting, Ernst & Young LLP; EY UK FinTech Leader; EY Financial Services Regulatory Network Chair; EY EMEIA Financial Services Regulation Leader

Experienced senior leader in regulation, strategy and innovation. Building better consumer and market outcomes in financial services.

Christopher is the EY UK FinTech Leader, the EY Global Financial Services Regulatory Network Chair and the EY EMEIA Financial Services Regulation Leader with a strong focus on innovation.

Prior to EY, Christopher had a 25-year career as a public servant, including serving on the board of the Financial Conduct Authority and as interim Chief Executive.    

How Christopher is building a better working world

"I play a key role working with EY clients to become more resilient and customer- focused as the financial services industry reshapes.

My goal is to work with EY teams and clients to focus on innovation and the positive role it can play in financial services of the future so that we can build a better working world.”

Christopher's latest thinking

Five ways banking CROs are increasing agility

The EY/IIF bank risk management survey highlights the need for increased agility against diversifying risks. Find out more.

18 Feb 2025 Nigel Moden +2

How to navigate the growth agenda of UK financial services regulation

Learn how UK financial firms can navigate regulatory compliance in 2025, focussing on the FCA, PRA, growth, AI, Consumer Duty and outcomes-based approaches.

Four regulatory priorities to drive financial institutions' focus in 2025

Our Global Financial Services Regulatory Outlook has four regulatory priorities to drive financial institutions' focus in 2025. Download the report.

13 Jan 2025 Christopher Woolard CBE +2

Seven habits of highly effective UK FinTech boards

Discover the seven habits of highly effective UK FinTech boards. Download the EY UK FinTech board effectiveness report.

13 Sept 2024 Christopher Woolard CBE +2

Consumer Duty webcast: Countdown to closed book implementation

In this webcast, EY professionals and industry experts discussed embedding the Duty for open books into BAU before the closed book implementation deadline.

11 Jun 2024 | 08:00 your local time

EY/IIF Global Bank Risk Management Survey

The EY/IIF global risk management survey results surface new challenges faced by today’s CRO as their strategic and tactical remit expands. Read more.

06 Feb 2024 Jan Bellens +2

How financial firms can prepare for the 2024 regulatory landscape

Financial services firms will need to prioritize both event-driven and existing regulations to capitalize on untapped opportunities. Learn more.

04 Dec 2023 Jan Bellens +4

Consumer Duty webcast: implementation deadline

In this webcast, EY professionals and panellists discuss where organisations are in the run up to the implementation deadline. Watch now.

10 May 2023 | 08:00 your local time

What firms can do to meet the Consumer Duty deadline

Find out how ready firms are for the new Consumer Duty from our latest survey results.

17 Apr 2023 Christopher Woolard CBE +1

2023 Global financial services regulatory outlook

The EY 2023 Global financial services regulatory outlook highlights eight areas where policies are changing within the context of increased regulation. Read more.

18 Jan 2023 Christopher Woolard CBE +2

How bank CROs are responding to volatility and shifting risk profiles

The EY/IIF global bank risk management survey shows that banks must manage multiple interconnected risks and the impacts of external events.

10 Jan 2023 Jan Bellens +2

Consumer Duty: five steps to drive implementation

Read about the five steps required to drive implementation for Consumer Duty in our latest article.

21 Dec 2022 Christopher Woolard CBE +2

How the UK proposes to implement Basel 3.1

The Basel 3 Reforms are nearing completion in the UK as the Bank of England announces major changes to regulatory capital. Learn more.

14 Dec 2022 Jared Chebib +1

Connecting FinTechs to the financial ecosystem

Discover how investors and established financial institutions make the most of their FinTech investments and partnerships.

29 Nov 2022 Christopher Woolard CBE +2

How scale-up FinTechs can drive sustainable growth

Discover the key priorities to achieve sustainable growth for FinTechs. Download the EY FinTech scale-up handbook.

11 Oct 2022 Christopher Woolard CBE +2

Consumer Duty webcast: the countdown to implementation

In this webcast, EY professionals and industry panelists discuss the FCA’s final rules on Consumer Duty. Watch now.

05 Oct 2022 | 09:00 your local time

FinTech and financial institution collaboration

Find out how collaboration benefits both FinTechs and financial institutions. Read more.

01 Sept 2022 Tom Bull +2

How the financial services industry is preparing for Consumer Duty

After years of talking about customer centricity, firms will be required to show evidence of it in all interactions and operations.

How banks can find a winning position in the buy-now-pay-later market

As BNPL gains popularity with consumers and merchants, banks will need to carefully consider their position in this growing market.

15 Feb 2022 Patricia Partelow +2
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