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How responsibly daring leadership will drive sustainable action


Responsibly daring thinking is crucial if leaders are to overcome barriers and drive progress towards a sustainable future.


In brief:
  • Transforming into an environmentally, socially and economically sustainable business is rapidly becoming a top priority for senior leaders. 
  • Delivering sustainability transformation poses many practical difficulties.
  • Embracing a responsibly daring mindset helps senior leaders navigate this uncertain terrain and pivot their organisation towards a sustainable future.

With urgent action required on numerous global issues, such as climate change, food insecurity, and inequality, pivoting organisations to become part of the solution to build a sustainable future has never been more crucial. 

As these statistics show, sustainable action is increasingly the lens through which businesses are judged by employees, customers and investors:

  • 84% of employees feel it’s ‘very important’ or ‘important’ to work for an organisation that positively impacts society.¹

  • Seven in 10 workers report they’re more likely to stay with an employer that has a good reputation on environmental sustainability.¹

  • 84% of global consumers consider sustainability important when choosing a brand, with more than half of consumers reporting to be willing to pay a premium for brands that are environmentally responsible.²

  • 88% of investors claimed to hold an organisation’s environmental, social and governance (ESG) metrics to the same level of scrutiny as financial and operational reports.³

  • 74% of investors report they are more likely to divest from companies with poor sustainability performance.⁴

‘From ambition to action’ EY Lane4 report (2022)
of employees feel it’s ‘very important’ or ‘important’ to work for an organisation that positively impacts society.

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    Sustainability transformation is therefore rapidly becoming a business imperative. However, despite an upsurge in the number of sustainability pledges and heightened interest in ESG reporting as new regulations come into force,⁵ ⁶ ⁷ business leaders are struggling to deliver on commitments and meaningfully transform their companies.⁸ As IBM’s annual CEO study shows, 48% of CEOs report increasing sustainability to be one of their highest priorities for their organisation in the next two to three years, but 51% also cite sustainability as among their greatest challenges.⁹

     

    At a high level, sustainability transformation is hard to realise because it’s complex. Whilst sustainability is often perceived as synonymous with environmental action, sustainability goals are wide ranging, impacting multiple parts of an organisation. Consequently, the range of choices, priorities, and possible actions available to business leaders can paralyse decision-making. Simplifying and prioritising where and how your specific business can have the most impact on sustainable issues is therefore critical to get right.¹⁰

     

    Progress on sustainability is also inconsistent because it requires a fundamental recalibration of leadership thinking and behaviour. As Albert Einstein is quoted to have said, “we can't solve problems by using the same kind of thinking we used when we created them”. Micro-changes are needed at the leadership level to enable macro-changes to occur.

    In this article, we explore how adopting a ‘responsibly daring’ mindset will help senior leaders tackle the harsh realities of sustainable business transformation. Specifically, addressing the key barriers business leaders need to overcome and how a responsibly daring approach can expand thinking and drive meaningful change.

     

    A ‘responsibly daring’ mindset 

    Leaders with a responsibly daring mindset drive innovation and sustainable business transformation via a blend of pragmatic idealism. They dream big, pursue ambitious sustainability goals, whilst staying focussed on the tangible actions necessary to deliver on commitments and create long-term value.¹¹

     

    Specifically, on the ‘responsible’ side of the mindset, leaders take responsibility for two things: 

    1. Making a difference – creating long-term value not just for investors, but for multiple stakeholders, including employees, customers, shareholders, people within their supply chain, the environment, society, and future generations to come.

       

    2. Safeguarding the business – protecting people’s jobs and livelihoods by ensuring the business stays successful, profitable and runs smoothly.

     

    Simultaneously, on the ‘daring’ side of the mindset, leaders embrace an entrepreneurial ‘anything’s possible spirit’, have the courage to back audacious missions and ideas, maintain optimism in the face of adversity, take calculated risks and embrace experimentation.  

     

    Only by leaders embracing this paradoxical blend of thinking will ambitious pledges and sustainable transformations come to fruition. 

     

    To illustrate how a ‘responsibly daring’ approach can be applied in practice, below we explore three practical barriers that are currently getting in the way of sustainability progress. For each we provide a top tip on how to embrace a responsibly daring approach and some reflective questions to help recalibrate thinking.

     

    Barrier 1: leaders having a mindset of compliance, with responsibility for sustainable action shifted onto governments and individuals

    EY Seren’s “Human Signals” report highlights how consumers are increasingly pushing for businesses leaders to drive the sustainability agenda and take responsibility for tackling global challenges like climate change.¹² However, in various domains of sustainability, many business leaders still rely too heavily on following regulatory compliance or (consciously or unconsciously) subtly shift responsibility onto the consumer or individual employee. This is problematic.

     

    In the instance of climate change, for example, implementing all the climate and energy policies currently in place will not be enough to mitigate the worst effects; they put us on track for warming of 2.5°C – 2.9°C by 2100.¹³ Following the regulatory minimum therefore a) doesn’t effectively tackle the issue, and b) pushes responsibility for action on climate change onto the government (with the business leaders' role being to simple follow what’s mandated – even though their actions and decisions have a massive impact, for better or worse). 

     

    Similarly, whilst the sustainability issue of employee wellbeing is on the agenda for many companies, often the sole solution is to upskill individuals to manage their wellbeing better, rather than to also invest in exploring the systemic factors that may be hampering and impacting workforce wellbeing. Here again, whilst wellbeing is being acknowledged as important, responsibility for action is mainly being pushed ‘somewhere else’ (i.e., onto individuals). 

     

    Certainly, everyone can make a difference, with each individual in their everyday choices able to play an important role in shaping the future of our political, social, economic and environmental conditions.¹⁴ But, those in corporate leadership positions have a greater share of the responsibility, because they have the power and resources to do more. Senior leaders can make decisions and influence systems in a way that has a substantial direct impact on sustainability goals and/or triggers a large ripple effect of change.

     

    Responsibly daring mindset top tip: embrace ‘forward-facing’ responsibility

    Leaders operating with a ‘responsible’ mindset embrace what’s known as ‘forward facing responsibility’. They proactively make the most of their position of power and take responsibility for what will happen in the future, seeing themselves as accountable to future generations, future employees and future leaders of the business.

    Barrier 2: sustainability goals are endorsed in principle, but leaders face investor resistance when long-term ambitions require short-term costs

    In 1987, the United Nations Brundtland Commission report defined sustainability as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.”¹⁵ At the heart of sustainability therefore lies the challenge for C-suite leaders of balancing short-term needs against long-term ambitions. 

    Most investors endorse sustainability in principle; for example, 90% of investors report to be paying more attention to a company’s sustainability performance when making investment decisions,⁴ and, as outlined earlier, 88% of investors claimed to hold an organisation’s ESG metrics to the same level of scrutiny as financial and operational reports. ³ However, when it comes to making the short-term sacrifices necessary to achieve these sustainability ambitions, leaders can encounter resistance. 

    The EY 2022 CEO Survey shows how a fifth of investors are unwilling to support a long-term growth strategy or are fixated on short-term earnings.¹⁶ Furthermore, 57% of life sciences CEOs say they have encountered investor resistance to their sustainability transition, with costs and the potential long-term returns of the strategy coming into question.¹⁷

    The appetite for sustainability is consequently high, but the pressure on those in the C-suite to also keep delivering results today is unrelenting. 

    Responsibly daring mindset top tip: keep communication detailed, coherent, transparent, and consistent

    Responsibly daring leaders deliver bold, long-term ambitions, whilst safeguarding the business short term, by being extremely skilled at balancing short-term trade-offs for long-term gain. Specifically, this requires leaders to ensure their long-term sustainability strategy isn’t vague, but underpinned by detailed, coherent, transparent and consistent communication.

    Barrier 3: leaders becoming disillusioned and disheartened when inevitable setbacks and roadblocks appear on the journey towards sustainable action

    Many senior leaders feel passionately about the environmental, social, and governance agenda but quickly get disillusioned by the difficulty of driving sustainability transformation in practice. A recent meta-analysis study, which combined the results of multiple scientific studies, showed how organisational transformations have a 78% failure rate,¹⁸ with a case study research further highlighting how achieving sustainable transformation is often difficult.¹⁹

    As this latter study and the EY research with Oxford’s Saïd Business School flags,²⁰ the overlooked factor in transformation efforts tends to be people. With leaders failing to adequately consider human behaviour, emotions and the levels of resistance to change. This is particularly tempting for senior leaders to overlook in sustainability transformations, as it’s easy to assume the logic and motivation towards sustainable action is implicitly present. However, transformation (i.e., changing well-established ways of operating and culturally ‘what matters’ and ‘how things are done’) is never easy. 

    Overcoming inertia is therefore a key challenge for leaders attempting to turn sustainable commitments into tangible actions and meaningful change. Big, worthwhile sustainability transformations are not accomplished overnight.  

    Responsibly daring mindset top tip: exercise strategic patience

    Progress will inevitably take longer than you want it to, and way longer than you believe it should; there will be numerous setbacks, roadblocks and apparent ‘dead-ends’ along the way. Sustainability transformations require responsibly daring leaders who demonstrate strategic patience. This is an active form of patience, which involves a leader simultaneously understanding that things do take time whilst staying proactive and persistent towards their goal.

    This article has been created using insight extracts from an upcoming book “Ruthlessly Caring: And other paradoxical mindsets leaders need to be future-fit” to be published by John Wiley & Sons, January 2023. Here we have explored elements of one paradoxical mindset, ‘responsibly daring’; the book offers more insight into that mindset, as well as the other mindsets leaders need to be future-fit.


    Summary

    Sustainability transformation is no longer a passion-project for the few, but a necessity for all. C-suite and senior leaders across all industries need to be pivoting their organisation towards a sustainable future, but tactically implementing this shift is easier said than done. By embracing a responsibly daring mindset and behaviours, business leaders maximise their chance of turning sustainable commitments into tangible actions and meaningful change.

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