Based in Ireland, Kyle leads the EY Customer Strategy & Transformation solution for the Innovation and Experience Design team. Kyle has over a decade of experience in leading projects across various industries, supporting organisations to reimagine their business with CX at the core, and transform their strategies, operating models and customer offerings to deliver sustained business and customer value.
Kyle has a Bachelors Degree in Aerospace Engineering from Queen’s University Belfast.
How Kyle is building a better working world
“Bringing together individuals with a diversity of experiences, skills and perspectives is vital in unlocking the creativity and innovation that will drive maximum value to the customer, business and society.
I work with clients across sectors to empower collaborative creative thinking, and co-design strategies and solutions that: challenge the ‘way it has been done’, are future focused and respond to emerging trends, embrace new and innovative technologies, and ultimately listens & responds to the human who will experience the end product or service.’’
