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Retail
Today and tomorrow, successful retailers will be those that achieve the perfect balance between relevance, agility, efficiency and risk.
Our latest thinking
Why consumers are wise to holiday sales and tracking more lasting value
Learn how savvy holiday shoppers redefine value despite economic challenges, and the impact on brands and retail.
Rethink customer experience as human experience
Technology will transform customer experience. Competitive differentiation will come from connecting to what is essentially human. Learn more.
How to balance the CPG, retail and consumer relationship
Why the changing dynamic in the CPG and retail relationship, means consumer-centricity is more important than ever to stay relevant. Find out more.
How are consumers reacting to the impact of cost and climate?
In this episode we discuss the impact of the cost-of-living and climate change on consumer sentiment. Listen now.
28m 16s
How retailers are positively embracing multiple challenges
In this episode the panel discuss the highlights and takeaways from World Retail Congress 2023 in Barcelona. Learn more.
15m 8s
What will the metaverse bring to the future of retail?
We discuss the potential of the metaverse for retailers and what it could mean for the shopping experience. Listen now.
17m 47s
How retailers’ value propositions need to evolve for success
As consumer expectations evolve, retailers are under pressure to deliver authentic, customer-centric value propositions. Find out more.
Transforming retail and consumer products podcast series
Successful retailers are responding fast in a world where the shopper experience and convenience define retail. Listen now.
In this episode of the Transforming retail podcast, panelists share their experiences from store tours around different locations in London. Listen now.
19m 25s
How retailers can integrate into consumer lives at scale
To be truly relevant, retailers need to transform their technology and focus on creating value customers appreciate. Learn more.
How will customer-first technology create retailer value that lasts?
Consumers expect more from retailers than ever before – it’s time for retail businesses to maximize technology to evolve for the future.
How EY can Help
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EY Retail Intelligence can help businesses address their data management challenges and adapt to their customers’ sustainability expectations. Learn more.
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Discover how EY's digital transformation teams can help your business evolve quickly to seize opportunities and mitigate risks. Find out more.
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