Summary
The key message from the EY Ireland Consumer Health Survey 2023 is that people are ready to embrace new technologies and digitally enabled models of care. As the health system prepares to update and implement its refreshed digital health strategy, the results of this survey should provide added impetus to decision makers as they seek to utilise new technologies to improve access to care, enhance the overall cost-effectiveness of the system, and reshape patient and public experience. To do so will require a commitment to ensuring that Ireland leverages and builds on the innovation seen during the pandemic, builds out a robust digital health and data infrastructure, and delivers a sustainable, more resilient healthcare system for the future.
About the survey
Methodology
For the EY Ireland Consumer Health Survey 2023, EYGM Limited commissioned EY Sweeney to undertake quantitative research among 1,016 consumers in Ireland. The survey was conducted between 12 January and 10 March 2023 with a focus on understanding evolving consumer sentiments, behaviours, and expectations in relation to the health service. Quotas were set by age, gender and regions to ensure the sample was representative of the population. The survey data was weighted by age, gender and region to be representative of the population aged 18 and over.
This was part of a larger country study of 6,021 respondents from the United States, Canada, England, Ireland, Australia, and Germany with approximately 1,000 respondents per country.