EY helps clients create long-term value for all stakeholders. Enabled by data and technology, our services and solutions provide trust through assurance and help clients transform, grow and operate.
At EY, our purpose is building a better working world. The insights and services we provide help to create long-term value for clients, people and society, and to build trust in the capital markets.
Using data and technology to help deliver efficient public services that meet citizens’ expectations is a priority for governments everywhere. Our teams advise public sector clients on a range of digital projects from small improvements to large-scale transformations.
Digital transformation in government and public services has become an imperative in the digital age. Citizens’ experiences of digital in other parts of their lives are driving greater expectations of online access to public services and personalization. The recent COVID-19 crisis has offered governments the opportunity to accelerate their delivery of digital services while facing increasing demand for inclusive digitalization of public services.
EY has dedicated teams around the world to help governments achieve their digital and innovation ambitions - from small projects to large scale digital transformation. Our teams can:
Apply digital technologies (like RPA, AI, Analytics, blockchain…) to help make public services effective and personal for the people that use them
Help governments understand the digital needs of citizens and develop citizen-centric, digital and inclusive strategies
Assist in identifying the technology for digital transformation and managing development environments
Use big data and analytics to uncover client needs and manage risks within the organization
Help redesign the organization (structure, roles, skills, culture, processes and more) to make it fit for the digital age
Develop tools and solutions like Public Finance Blockchain to help governments increase the return on investment of public spending
Innovations, advances and technology are changing economic, social and the political paradigms faster than ever, reaching into governments and administrations around the world. We explore how Switzerland can respond.