Consumer Products

Consumers are evolving faster than ever – what they buy, how they buy it, and who they buy it from are all in play.

Around the world, people are fundamentally rethinking what they value and how they use their time and money.
 

By giving consumers what they increasingly want and expect – from affordable products to more sustainable lifestyles – it’s an opportunity for consumer products companies to create a new relationship with them.

But it’s hard to get clarity around where consumers are heading or where growth will be from. And tough to know where to invest or exit, which alliances or ecosystems to pursue, or how to evolve operating models. We’ll work with you to create a new relationship with the new consumer by designing and implementing real-world strategies and actionable plans, making measurable differences at every step of your transformation journey.


Our latest thinking

EY Future Consumer Index

Climate change is becoming a growing reality for people around the world, and disrupting ingrained consumption habits. Learn more.

09 Nov 2023 Kristina Rogers

How life insurers are transforming to deliver value for better living

Shifting customer expectations and a focus on value are reshaping the dynamic commercial insurance and reinsurance markets. Learn more.

17 Jul 2023 Patricia Davies

Five types of consumer that you need to understand

The 11th wave of the global study explores the emerging priorities that will shape future consumption patterns. Learn more.

09 Nov 2022 Kristina Rogers

Future Consumer Index: In crisis, but in control

Many consumers are responding to a world in crisis by using the values and behaviors they learned during the pandemic. Learn more.

29 Jun 2022 Kristina Rogers

    Consumer companies’ challenges and opportunities

    Explore how consumer company leaders embrace volatility and adversity as engines for innovation, efficiency and resilience.


    EY Future Consumer Index

    COVID-19 has transformed the lives of consumers. What do they value? What will it take to serve them? How will your business adapt?

    Sustainability insights in Consumer industries

    Consumer-facing companies have an unprecedented opportunity to shape a sustainable future. How can they seize it?

    Case studies

    How to launch a sustainable direct-to-consumer business in no time

    The Innovation and Experience Design practice at EY helped a Swiss cooperative identify a market niche and launch an entirely new business. Learn more.

    28 Apr 2022 Mario Fäh

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