Transformation and growth

Banking and capital markets

Transforming banks through people, technology and innovation.

Explore our case studies

How a global FinTech captured growth in the SME segment

A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.

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How privacy and consent built customer trust for a financial institution

EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.

Using AI to improve a bank’s agent effectiveness

Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.

Why real-time customer journey curation is the future of banking

EY Nexus for Banking platform was key to transforming one traditional bank into a future-ready, digital bank of tomorrow.

How to transform product development to outperform the competition

EY Nexus is a cloud-based platform offering access to the most advanced technologies to launch new products, businesses and services.

How digital transformation is redesigning trade finance

Banks that adopt an agile, design-based approach to digital transformation can boost the success of their trade finance functions.

How a new technology platform is helping banks go digital

The EY Impresto platform is a mobile-first, AI-optimized tool for addressing some of banks’ biggest challenges.

How a new technology platform can help banks unlock financing for SMEs

The Cashbot platform offers banks an online invoice finance solution for SME clients.

How the world’s first behavioral bank is focusing on customer needs

Improving customers’ financial health required a bold, new approach to building the world’s first behavioral bank.

How the right conversations can empower finance transformation strategies

Companies need more open dialog about how to effectively implement new technology. Finding the headspace for these conversations is key.

    Explore our latest thinking

    Four enablers for harnessing the power of PayTech

    Payments providers need to consider customer experience design, risk, technology, and data and analytics to achieve smart growth. Read our latest article.

    How banking on Gen Z talent will make or break the future of banking

    To attract talent with tomorrow’s skills, banks will need to win over a Gen Z workforce. Learn more.

    Three ways to unleash the power of people in banking transformation

    Banks need to adopt a fail-fast culture, actively engage employees and diversify employee backgrounds and skillsets. Learn more.

    Five ways to commit to customer centricity in banking transformation

    An alarmingly high number of transformations are unsuccessful. Could a laser focus on customer centricity be the key to success? Learn more.

    If transformation needs to be bold, do banks have the right tools for success?

    EY discussions with banking transformation leaders across the globe uncover six recommendations for overhauling organizational change. Learn more.

    How to monitor and measure banking transformation

    Banking transformation requires a fresh, lifecycle approach to assessing proposals and tracking progress. Learn more.

      Regional perspectives

      Key strategy for investment banks to achieve sustained transformation

      In this episode, we explore challenges and opportunities facing investment banks, with a focus on customer centricity, employee experience and talent.

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        Discover EY Nexus for Banking and Capital Markets

        A transformative solution that helps banks design, build, launch and enhance propositions at the speed of their customers’ ever-shifting expectations. A mature solution with proven capabilities.

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