Insurance

We help insurers navigate disruption, manage regulatory change and integrate technology to transform and achieve growth.

All sectors face challenges. But, in insurance, the list is especially long. Profound regulatory change. Unprecedented opportunity in emerging markets. Lingering economic uncertainty. Technology-driven disruptions. Rising consumer expectations. Intense cost and competitive pressures. Through our services, we can help you address these issues — and embrace innovation and transformation to improve performance and drive long-term growth.
 

Our global team of professionals combines industry knowledge and technical experience to help with your most pressing issues. Whether through our tax and audit advice or our innovative advisory services, we help insurers explore M&A strategies, adopt new business models, develop new products, embrace technology, optimize customer experience and address shifting workforces.

Our latest thinking

How government can keep Australian fintechs powering the economy

The eighth EY FinTech Australia Census finds the sector needing new focus to continue to drive economic growth and remain a world leader.

29 Nov 2023 Malia Forner + 1

Unlocking business potential through IFRS 17 data

In this webcast, panellists will explore how insurers can leverage IFRS 17 data to drive performance and inform strategic decisions.

How Japan’s leading online insurer achieved ambitious growth

In moving to a global accounting standard IFRS, LIFENET, Japan’s pioneer online insurer, is generating compelling evidence for investors. Learn more.

04 Jun 2024

Five areas where insurance CROs can provide strategic leadership

The inaugural EY/IIF insurance risk management survey shows how CROs are strengthening core capabilities and serving as strategic advisors. Learn more.

18 Mar 2024 Stuart Doyle + 1

How increased trust and transparency can unlock growth

Explore the EY Global Insurance Industry Outlook. Learn more.

29 Nov 2023 Isabelle Santenac + 3

How can the net zero transition create a nature-positive advantage?

Explore how Australia’s net zero goals could support a nature positive economy, biodiversity conservation, environmental protection and sustainability.

22 Nov 2023 Dr. Steve Hatfield-Dodds + 1

How COP28 can inspire meaningful climate action

This episode explores the upcoming COP28 and the first-ever Global Stocktake to assess climate change progress across the world. Listen now.

16 Nov 2023 26m

Artificial Intelligence

EY.ai - a unifying platform

16 Nov 2023

EY Financial Services Law Webcast Series - October 2023

In this webcast, our EY Panellists discussed recent legal and regulatory developments impacting financial services professionals, with a particular focus on climate change and sustainability.

25 Oct 2023 | your local time

IFRS 17 – now we are live and what’s next?

IFRS 17 – now we are live and what’s next?

12 Sept 2023 | your local time

How Australia’s financial institutions are approaching CPS 230 on Operational Risk and Resilience

In August 2023, 400 FS leaders joined an EY webcast to discuss how Australian institutions are tackling CPS 230 compliance.

07 Sept 2023 Rody Posthuma

EY Nexus: business transformation platform for financial services

EY Nexus, a transformative platform, accelerates innovation, unlocks value in your ecosystem, and powers frictionless business.

07 Sept 2023

Major Australian banks’ 2023 half-year results: Walking the tightrope

The Australian major banks delivered positive half-year results, with higher earnings pushing up return on equity. Cash rate rises drove higher revenues and net interest margin expansion, and a resilient Australian economy continued to support credit growth and credit quality.

08 May 2023

EY Financial Services Law Webcast 2023

At the first virtual event in our Financial Services Law Webcast Series for 2023, our EY specialists discuss recent legal and regulatory developments impacting financial services professionals.

02 May 2023 | your local time

What IFRS 17 KPIs should insurers focus on — now, next and beyond

In this webcast, we will discuss how insurers are amending their financial statements and updating their key performance indicators due to the new IFRS 17 accounting standard.

07 Mar 2023 | your local time

Four focal points for commercial insurance and reinsurance leaders

Shifting customer expectations and a focus on value are reshaping the dynamic commercial and reinsurance markets. Learn more.

16 Mar 2023 Simon Burtwell

Beyond disclosure: how to prepare for the next phase of the Design and Distribution Obligations (DDO)

The DDO regime is a game changer for Australia’s financial firms – even if they don’t realise it yet

02 Mar 2023 Alina Humphreys + 1

IFRS 17 Insurance accounting changes in 2023

Insurers are underestimating the magnitude of the biggest insurance accounting change in decades.

15 Jan 2023 Brendan Counsell

Nine customer types defining the next wave of insurance

Shifting consumer needs are an invitation for insurers to innovate in pursuit of growth and to stay ahead of new competitive threats. Read more.

20 Sept 2022 Chris Raimondo

How APAC financial services leaders can accelerate tech transformation

APAC financial services are facing new challenges and opportunities for tech transformation. Discover what’s working and what’s holding organizations back.

09 Sept 2022 Ashish Verma

Law Webcast Series 2022

Stay up to date with the recent legal and regulatory developments impacting financial services professionals with a particular focus on Foreign Financial Services Providers and Australian Corporate Collective Investment Vehicles.

Why ESG is critical to insurers’ financial leadership

As ESG reshapes the future of insurance, senior financial leaders can step up as advisors to the business and help set the direction. Learn more.

28 Jul 2022 Frederic Pierchon

Why insurers must reimagine planning and performance management

Insurers can transform planning and performance management to deliver forward-looking insights.

24 Mar 2022 Chad Runchey + 1

    Discover EY Nexus for Insurance

    A transformative solution that helps insurers launch innovative new products, brands and marketplaces at speed. EY Nexus can help you push the boundaries of new ideas and services faster t meet your customers’ needs.

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    How can insurers protect the customers who need it most?

    An EY survey reveals how insurers can adapt their products to meet changing customer needs.

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    Explore our case studies

    How a PE-backed insurer is transforming its digital contact center

    A UK PE-backed insurer is pioneering the use of GenAI to enhance customer experience and journeys whilst streamlining costs. Learn more.

    12 Jun 2024

    Driving customer engagement for a direct-to-consumer insurance company

    EY Yello helps a single-platform insurance business to create the right social media strategy and brand image across markets. Learn more in this case study.

    28 Feb 2023 Fabio Dotti

    How competitors can co-create the future of insurance

    Five insurance companies work with EY to join forces and co-create new business models to be future-proof in a rapidly changing market. Learn more.

    19 Feb 2021 Christian Mylius

    Redefining the insurance industry through digital transformation

    We help build a digital NewCo based on simplicity, transparency and trust.

    01 Jun 2020 EY Global

    How a new digital engagement model attracts and educates customers

    A new end-to-end digital customer engagement model provides insurers with the opportunity to target millions of new customers.

    11 Feb 2019

    How we orchestrated the digital transformation of a Fortune 500 insurer

    Prioritizing, re-engineering and automating claims processes helped digitally drive operational improvement and cost benefits.

    11 Feb 2019 EY Global

      Ecosystems in Financial Services

      Explore how harnessing the power of digital ecosystems can make finance effortless and create value for all stakeholders.

      NextWave Insurance

      We explore the trends that are changing insurance – and how the industry’s business models and thinking need to change for the NextWave.

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      Contact us
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