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Insurance
We help insurers navigate disruption, manage regulatory change and integrate technology to transform and achieve growth.
All sectors face challenges. But, in insurance, the list is especially long. Profound regulatory change. Unprecedented opportunity in emerging markets. Lingering economic uncertainty. Technology-driven disruptions. Rising consumer expectations. Intense cost and competitive pressures. Through our services, we can help you address these issues — and embrace innovation and transformation to improve performance and drive long-term growth.
Our global team of professionals combines industry knowledge and technical experience to help with your most pressing issues. Whether through our tax and audit advice or our innovative advisory services, we help insurers explore M&A strategies, adopt new business models, develop new products, embrace technology, optimize customer experience and address shifting workforces.
Our latest thinking
Lessons and advice for CPS 230 project teams in the final stretch
CPS 230 compliance is due by July 1, 2025. Entities must integrate new standards, manage MSPs, validate tolerance levels, and collaborate early to meet regulations.
03 Apr 2025
Rody Posthuma
How insurers can accelerate value creation from gaps to gains
Wherever there’s a protection gap, insurers have opportunities to innovate and grow. Read more of the 2025 Global Insurance Outlook findings.
30 Jan 2025
Isabelle Santenac
Australian AI Sentiment Report: Presenting the Australian nation’s view on AI
How are everyday Australians feeling about AI? And what does this mean for the organisations they rely on for everyday goods and services?
14 Nov 2024
How will GenAI shape tax and finance transformation?
GenAI may help tax and finance functions struggling with cost, talent and regulatory pressures. Transforming operating models can help integrate it.
09 Oct 2024
EY Global
Unlocking business potential through IFRS 17 data
In this webcast, panellists will explore how insurers can leverage IFRS 17 data to drive performance and inform strategic decisions.
Sustainability questions for Australian FI boards
5 sustainability questions Australian financial institution board members should be asking
12 Sept 2024
Lara Gaede
How can a strategic transformation mindset unlock long-term value?
Confident CEOs embrace corporate transformation mindset, using M&A and technology to navigate challenges and create long-term value. Read more.
21 Jan 2025
Andrea Guerzoni
How Japan’s leading online insurer achieved ambitious growth
In moving to a global accounting standard IFRS, LIFENET, Japan’s pioneer online insurer, is generating compelling evidence for investors. Learn more.
04 Jun 2024
Five areas where insurance CROs can provide strategic leadership
The inaugural EY/IIF insurance risk management survey shows how CROs are strengthening core capabilities and serving as strategic advisors. Learn more.
18 Mar 2024
Stuart Doyle
How increased trust and transparency can unlock growth
Explore the EY Global Insurance Industry Outlook. Learn more.
29 Nov 2023
Isabelle Santenac
How can the net zero transition create a nature-positive advantage?
Explore how Australia’s net zero goals could support a nature positive economy, biodiversity conservation, environmental protection and sustainability.
22 Nov 2023
Dr. Steve Hatfield-Dodds
How COP28 can inspire meaningful climate action
This episode explores the upcoming COP28 and the first-ever Global Stocktake to assess climate change progress across the world. Listen now.
16 Nov 2023
26m
How government can keep Australian fintechs powering the economy
The eighth EY FinTech Australia Census finds the sector needing new focus to continue to drive economic growth and remain a world leader.
29 Nov 2023
Malia Forner
We help businesses build their own automation capabilities to improve governance, reduce costs and help create long-term value.
16 Nov 2023
EY Financial Services Law Webcast Series - October 2023
In this webcast, our EY Panellists discussed recent legal and regulatory developments impacting financial services professionals, with a particular focus on climate change and sustainability.
25 Oct 2023 | 01:00 your local time
How Australia’s financial institutions are approaching CPS 230 on Operational Risk and Resilience
In August 2023, 400 FS leaders joined an EY webcast to discuss how Australian institutions are tackling CPS 230 compliance.
07 Sept 2023
Rody Posthuma
IFRS 17 – now we are live and what’s next?
IFRS 17 – now we are live and what’s next?
12 Sept 2023 | 02:00 your local time
What IFRS 17 KPIs should insurers focus on — now, next and beyond
In this webcast, we will discuss how insurers are amending their financial statements and updating their key performance indicators due to the new IFRS 17 accounting standard.
07 Mar 2023 | 00:30 your local time
EY Nexus: business transformation platform for financial services
EY Nexus, a transformative platform, accelerates innovation, unlocks value in your ecosystem, and powers frictionless business.
07 Sept 2023
EY Financial Services Law Webcast 2023
At the first virtual event in our Financial Services Law Webcast Series for 2023, our EY specialists discuss recent legal and regulatory developments impacting financial services professionals.
02 May 2023 | 19:30 your local time
How life insurers are transforming to deliver value for better living
Shifting customer expectations and a focus on value are reshaping the dynamic commercial insurance and reinsurance markets. Learn more.
17 Jul 2023
Four focal points for commercial insurance and reinsurance leaders
Shifting customer expectations and a focus on value are reshaping the dynamic commercial and reinsurance markets. Learn more.
16 Mar 2023
Simon Burtwell
How EY can help
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Complying with the Consumer Data Right (CDR) is complex, but it paves the way for enhanced customer experiences and personalized offerings.
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A transformative solution that helps accelerate innovation, unlocks value in your ecosystem and powers frictionless business. Learn more.
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EY teams help insurers transform finance functions to become active leaders and value creators for the entire business.
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Our Reporting and Calculation Platform (RCP) can help your business simplify reporting and calculation of IFRS 17. Find out how.
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We collaborate with insurers on technology transformation programs and the deployment of digital tools. From concept to implementation, we work with you to develop strategies that optimize performance, drive efficiency and enhance quality.
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EY helps insurers adopt the right tech and retool experiences for stronger relationships with customers and distributors from crisis to recovery and growth.
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IFRS 17 heralds significant transformation in insurance accounting practices. EY can help you navigate this journey at every stage. Learn more.
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We help insurers streamline their businesses, expand into new markets, seize M&A opportunities and better manage capital to drive growth and stakeholder value.
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We help insurers streamline their businesses, expand into new markets, seize M&A opportunities and better manage capital to drive growth and stakeholder value.
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EY sustainable finance teams helps financial services companies define sustainability goals that create value and make a measurable difference. Learn more.
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Our strategic cost transformation team can help wealth and asset managers transform costs while sustaining cost management practices across the value chain.
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We help insurers streamline their businesses, expand into new markets, seize M&A opportunities and better manage capital to drive growth and stakeholder value.
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We collaborate with insurers on technology transformation programs and the deployment of digital tools. From concept to implementation, we work with you to develop strategies that optimize performance, drive efficiency and enhance quality.
Read more -
EY Managed Services revolutionizes your noncore, but board-critical activities with easy-to-integrate solutions. Find out more.
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EY teams collaborate, co-create and innovate with our category-leading organizations to drive transformation, performance and growth.
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Explore our case studies
How a PE-backed insurer is transforming its digital contact center
A UK PE-backed insurer is pioneering the use of GenAI to enhance customer experience and journeys whilst streamlining costs. Learn more.
12 Jun 2024
Driving customer engagement for a direct-to-consumer insurance company
EY Yello helps a single-platform insurance business to create the right social media strategy and brand image across markets. Learn more in this case study.
28 Feb 2023
Fabio Dotti
How competitors can co-create the future of insurance
Five insurance companies work with EY to join forces and co-create new business models to be future-proof in a rapidly changing market. Learn more.
19 Feb 2021
Christian Mylius
Redefining the insurance industry through digital transformation
We help build a digital NewCo based on simplicity, transparency and trust.
01 Jun 2020
EY Global
How a new digital engagement model attracts and educates customers
A new end-to-end digital customer engagement model provides insurers with the opportunity to target millions of new customers.
11 Feb 2019
How we orchestrated the digital transformation of a Fortune 500 insurer
Prioritizing, re-engineering and automating claims processes helped digitally drive operational improvement and cost benefits.
11 Feb 2019
EY Global
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