Government & Public Sector

Building a better working world for governments and citizens.

In today’s world, people are communicating, organizing and demanding change faster than ever before. From the way people work to the services they use and the places in which they live, digital technologies are creating new patterns of citizen behavior. This brings new challenges and demands for all organizations – including government. Only digital technologies have the reach and efficiency that is necessary for governments to succeed.


At EY, we help governments adopt digital technology to create new ways of working, with the aim of achieving better outcomes for citizens and better experiences for government workers. Our digital capabilities help governments improve in these areas:

  • Customer experience: making it easier to use government services
  • Public value: optimizing the return on public investment
  • Smart infrastructure: helping societies and economies to function better
  • Citizen security: keeping people, information and strategic interests safe
  • Future workforce: improving capabilities in the public sector and reimagining work

We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens.

Digital Government

EY has dedicated teams around the world to help governments achieve their digital and innovation ambitions - from small projects to large scale digital transformation.

Our latest thinking

Top 10 risks for the government and public sector in 2025

The risk landscape for governments is complex and interconnected. Discover the top 10 risks and how mitigating them will build trust and prove value.

13 Jan 2025 Catherine Friday + 1

How will you respond to clinicians sounding the alarm on unsustainable care delivery models?

The EY Global Voices in Health Care Study finds health systems must embrace sustainable care delivery models to address workforce challenges. Learn more.

16 Oct 2023 Jenny Parker + 1

Is Australia ready to orchestrate distributed energy resources?

The transition from chaos to choreography can reduce costs, protect the grid and reward customers at the same time.

27 May 2024 Cara Graham + 1

How Australia can fast-track energy transmission

Australia’s three-fold transmission challenge requires refreshed energy market rules.

10 Jul 2024 Declan McManus + 2

How universities can keep people at the center of digital transformation

For higher education to transform successfully, leaders need new approaches to keep people engaged and supported during the journey. Learn more.

05 Mar 2024 Catherine Friday

How to build a Digital Identity that supports our vulnerable citizens

Australia’s digital identity initiative is an opportunity to shape a more inclusive Australia – but how we design and deploy it is critical.

14 Jun 2023 Catherine Friday

How governments can foster a digital-first culture in their workforce

A new breed of digital leaders can inspire change in public sector workplaces, prioritizing innovation and a rewarding employee experience. Learn more.

11 Oct 2022 Arnauld Bertrand + 2

Oxford Major Projects Leadership Academy Asia-Pacific

The outlook for public infrastructure major projects in Asia Pacific proposes continued investment, both in emerging and developed countries. For this investment to yield public value in line with investment planning, the Asia Pacific region will be forced to rely on a very high level of major project leadership capability.

26 Mar 2024 Paul Meijer

How to reimagine a trusted framework for AI in the public sector

AI and ADM-enabled digital services can deliver better outcomes for people and the public sector – but only if government can close the trust gap.

07 Nov 2022 Christina Larkin + 1

How can digital government connect citizens without leaving the disconnected behind?

New data sheds light on citizens’ relationships with technology and the implications for digital government.

19 Jun 2023 Arnauld Bertrand + 1

    Digital and innovation in government

    COVID-19 forced governments to digitize fast. By building on that progress, they can transform how they work and improve life for citizens.

    EU institutions

    Find out how EY is working with the European Union to create long-term value in Europe and beyond.





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